Bickford Senior Living
Join our DYNAMIC team at Bickford Senior Living as a Family Advocate! The Family Advocate is the sales leader that drives occupancy and revenue in a Bickford Branch. This is done while maintaining a high degree of empathy and compassion for the senior and their family as they journey through the effects of aging.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
This position offers a full suite of benefits options that vary based on employment status. Some of the benefits include, but are not limited to:
Competitive wages! Bonus Opportunities! Medical, Dental, Vision, 401k & ROTHk (with employer Match)! Benefits start the 1st of the month following 30 days of employment! Prescription savings plans! 529 Savings Plan for educational expenses! A great working environment where purpose is found! Pay available daily
Responsibilities & Qualifications Responsibilities: Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family. Manage the customer relations management tool (CRM) to ensure follow-up is documented and organized. Ensure Branch staff are appropriately trained to engage in phone and tour hospitality. Help to manage the move-in process to ensure a smooth transition for residents and their families into the Branch. Identify and build relationships with community professionals to maximize referred leads. Ensure Branch is appropriately staged to maximize the customer’s experience. Ensure weekly and quarterly goal-setting meetings are completed with members of the Branch Leadership team.
Qualifications: High-school diploma or GED required. Bachelor’s degree in sales or marketing preferred. Experience in senior housing sales leadership is preferred but not required. Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications. Possess written and verbal skills for effective communication. Competent in organizational and time management skills. Demonstrates good judgment, problem-solving, and decision-making
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Check out the role overview below If you are confident you have got the right skills and experience, apply today.
This position offers a full suite of benefits options that vary based on employment status. Some of the benefits include, but are not limited to:
Competitive wages! Bonus Opportunities! Medical, Dental, Vision, 401k & ROTHk (with employer Match)! Benefits start the 1st of the month following 30 days of employment! Prescription savings plans! 529 Savings Plan for educational expenses! A great working environment where purpose is found! Pay available daily
Responsibilities & Qualifications Responsibilities: Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family. Manage the customer relations management tool (CRM) to ensure follow-up is documented and organized. Ensure Branch staff are appropriately trained to engage in phone and tour hospitality. Help to manage the move-in process to ensure a smooth transition for residents and their families into the Branch. Identify and build relationships with community professionals to maximize referred leads. Ensure Branch is appropriately staged to maximize the customer’s experience. Ensure weekly and quarterly goal-setting meetings are completed with members of the Branch Leadership team.
Qualifications: High-school diploma or GED required. Bachelor’s degree in sales or marketing preferred. Experience in senior housing sales leadership is preferred but not required. Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications. Possess written and verbal skills for effective communication. Competent in organizational and time management skills. Demonstrates good judgment, problem-solving, and decision-making
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