Writer and Program Manager Job at The Lucile Packard Foundation for Children's H

ABOUT THE FOUNDATION

The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.

MAIN FOCUS: Writing, research, and project management of our gift acknowledgement letters-and writing to support fundraising for Stanford Medicine Children's Health.

LOCATION: Palo Alto, CA (hybrid); the successful candidate for this role will be based in the Bay Area.

WHAT YOU'LL DO...

As a member of the Foundation's Content + Digital team, the Writer and Program Manager will ensure that donors are warmly and promptly thanked for their generosity-and inspired to continue their giving. Your work will support one of the top children's hospitals in the nation and some of the most successful fundraisers in the industry.

You'll report to the Senior Director of Content + Digital, creating powerful communications to deepen connections with philanthropists across the Bay Area (and beyond). A typical day will have you applying exceptional writing skills to create powerful, highly customized letters; formidable organizational skills to manage the review, approval, and tracking of gift acknowledgment letters; and flexibility and diplomacy to collaborate with leaders across children's health and fundraising.

Your persuasive writing skills and science expertise will also be put to use crafting proposals, case statements, magazine articles, and much more - all in the service of ensuring that resources never stand in the way of the best possible health for all kids and moms.

The compensation range for this role is $112k-120k annually.

YOU'LL BE RESPONSIBLE FOR...

Acknowledgements:

• Track gifts requiring acknowledgements from request to completion
• Adopt voice and tone of various leadership senders
• Research gift impact and donor history, incorporating key findings into letters
• Write warm, compelling letters-leveraging existing templates and creating new content
• Take acknowledgment letters through multi-step review process
• Print and mail letters, and record and file completed materials

Other communications:

• Draft proposals and case statements
• Contribute to Packard Children's News, our bi-annual magazine
• Craft bespoke "touchpoints" to support outreach for high-priority donors and prospects
• Write talking points for special events, partnering with physician-scientists and fundraisers to land on key themes and takeaways

YOU MUST HAVE...

• Bachelor's degree or equivalent experience
• Minimum 5+ years' related writing experience
• Interest in, and basic knowledge of, science and medicine
• Proven ability to manage multiple projects with tight deadlines simultaneously
• Excellent organizational and project management skills, and outstanding attention to detail
• Proficiency with Microsoft Office 365, and experience with a digital project management solution (e.g. Monday.com or Asana)
• Exemplary writing and communications skills

IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH...

• A bachelor's degree in journalism, communications, creative writing, or English
• Experience translating complex scientific/medical details into clear, compelling prose
• A background working in fundraising or development, especially for an academic medical institution
• Experience creating donor-centric copy and crafting letters of gratitude
• Prior experience with Raiser's Edge, Salesforce, or another data management system

YOU'LL BE SUCCESSFUL IF YOU POSSESS...

Exemplary communications skills:

• Talent learning and adopting the voice and tone of leadership communicators
• Ability to write compelling copy that clearly explains scientific or technical concepts
• Strong analytical skills and the ability to quickly grasp complex information
• Strong copyediting, fact-checking, and proofreading skills

Ability to work productively and positively with a diverse range of stakeholders:

• Ability to listen to, understand, and meet gift officer needs and goals
• Skilled in gathering feedback from busy stakeholders, including physician-scientists
• Diplomatic style and persistence when working toward a deadline

Excellent organizational skills:

• Experience creating and maintaining systems to ensure deadlines are met
• Ability to manage and track a high volume of letters through various approval stages
• Comfort sending timely, respectful reminders to a diverse group of stakeholders
• Meticulous attention to detail and commitment to ensuring materials do not fall through the cracks

Working at the Foundation

WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING...

• Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment)
• Annual bonus opportunity
• Retirement plan + employer match
• Premium Medical and Dental coverage
• FSA + dependent care FSA
• Employer-paid life insurance
• Legal services plan
• Commuter Benefits, including CalTrain "Go Pass" Program
• 4-week paid maternity and paternity leave for new parents
• Stipend for home office and mobile phone
• If remote, frequent opportunities to visit our beautiful HQ in Palo Alto

WE'RE DYNAMIC...

The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.

WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES...

Mission-first - We can never lose sight of why we exist and who we are here to serve.

Good of the whole - We share responsibility for overall results, think of what's best for the team and organization, and act as responsible stewards of resources.

Bold and bendy - We're unapologetically ambitious for our mission, creative, and take risks by trying new things.

Sweat the big stuff - We're clear on our priorities, calibrating effort and resources to audience and impact: the higher the return, the greater the investment.

Make it happen - We're focused on outcomes; only as much process as necessary to make good decisions and take action. Prepared with ideas and solutions for every challenge.

Community matters - We embrace and practice inclusion.

OUR COMMITMENT...

Our Foundation embraces all individuals and celebrates the unique differences each of us bring to our team and community. Our approach is rooted in our cultural touchstones and inherent in our work to encourage every employee to bring their best, most authentic self to work and to provide each of them the opportunity to achieve their full potential.

We envision a world where a person's identity, resources, and other factors do not serve as barriers to attaining optimal health. We recognize that this vision requires the commitment and actions of everyone.

To support this goal, we pledge to:

• Conduct ourselves in a manner that garners trust and respect from others.
• Foster a welcoming and supportive environment for our team members and community.
• Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other.
• Approach others with an open mind, compassionate heart, actively listening to their perspectives.
• Foster effective teamwork and encourage collaboration amongst our team and constituents.

The Lucile Packard Foundation for Children's Health is an Equal Opportunity Employer.

#LI-Hybrid

The pay range for this role is:

112,000 - 120,000 USD per year (Palo Alto, CA )