Raising Cane's is hiring: Social Media Manager in Plano

Job Description

The Social Media Manager will support the execution of SoulCycle's organic social strategy, with a focus on day-to-day content management, asset production and creation, and community engagement. This role is ideal for a detail-oriented creative who thrives in a fast-paced environment and has a passion for fitness, wellness, and digital culture.

Content Calendar Management

• Execute daily posting schedule across Instagram and other social platforms, ensuring consistent brand voice and timely delivery
• Support content planning and calendar updates, flagging opportunities for optimization and engagement
• Coordinate with various teams to ensure all assets are prepared and approved for scheduled posts

Asset Creation & Production

• Support the creation of social-first content, from Instagram Stories to TikTok videos
• Coordinate with design and content teams to ensure timely delivery of assets
• Maintain organized asset libraries and ensure all content meets platform specifications
• Assist in planning and executing content shoots, including coordination with relevant teams

Community Management & Reporting

• Monitor and engage with community across all social platforms, responding to comments and DMs within established guidelines
• Track and report on key community metrics, including response times and sentiment
• Identify and escalate potential issues or opportunities from community feedback
• Compile weekly performance reports and contribute to analysis of content effectiveness

Team Support & Collaboration

• Coordinate with Marketing, Creative, and Studio teams to support campaign execution
• Maintain organized documentation of processes and best practices
• Support influencer coordination and community events as needed

How You'll Be Evaluated

3-6 months:

• Master content management systems and publishing tools
• Establish efficient workflows for content scheduling and community management
• Demonstrate understanding of brand voice through community engagement
• Contribute to the optimization of content performance through data analysis

6-12 months:

• Take ownership of daily content execution and community management
• Show initiative in identifying content opportunities and community insights
• Support successful campaign launches with efficient project coordination
• Develop deeper understanding of social strategy and performance metrics

Qualifications:
Qualifications

• A creative executor with at least 3 years of experience in social media management, demonstrated through hands-on content creation and community management
• A skilled project coordinator who can manage multiple deadlines while maintaining attention to detail and brand consistency
• An analytical thinker who understands social media metrics and can translate data into actionable insights
• A passionate community builder who understands how to foster meaningful connections through social platforms

Pay Transparency: $90K - $105K

Additional Information

Why Join Us?

Join a dynamic team at the heart of SoulCycle's digital presence. As Social Media Manager, you'll play a key role in connecting our community and bringing the SoulCycle experience to life across social platforms.

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