Amazon
Description
The PEX Research team within AET uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.
Our team is looking for a Senior UX Researcher to help shape and execute research strategy, working closely in a collaborative environment to understand opportunities for disruption. You will drive actionable insights that help guide decisions as we create engaging, beautiful, and customer-focused experiences for our Amazon employees.
Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new spaces, take on bigger opportunities, or get to the next step in your career, we'll help you get there. Our business is growing fast and our people will grow with it.
Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Key job responsibilities
Define the long-term vision, strategy, and goals for UX research
Define and execute a comprehensive research roadmap, using the best mix of quantitative and qualitative methods.
Deliver effective research insights to support PxT executives in strategic decision making.
Partner with UX Designers, to deliver meaningful insights that drive design direction.
Create repeatable and scalable mechanisms to evaluate solutions from a holistic customer perspective.
Basic Qualifications
5+ years proven success leading UX research projects with demonstrated impact.
Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
5+ years managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).
5+ years using research methods including: field research, usability, focus groups, survey design, and data analysis including statistical measures.
BS in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline.
Preferred Qualifications
MS or Ph.D. in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
An unfailing passion and capacity to advocate on behalf of our users.
Experience working in a highly agile/scrum environment.
User research or other experience from a technical field, such as software development, systems management or similar.
The ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The PEX Research team within AET uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.
Our team is looking for a Senior UX Researcher to help shape and execute research strategy, working closely in a collaborative environment to understand opportunities for disruption. You will drive actionable insights that help guide decisions as we create engaging, beautiful, and customer-focused experiences for our Amazon employees.
Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new spaces, take on bigger opportunities, or get to the next step in your career, we'll help you get there. Our business is growing fast and our people will grow with it.
Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Key job responsibilities
Define the long-term vision, strategy, and goals for UX research
Define and execute a comprehensive research roadmap, using the best mix of quantitative and qualitative methods.
Deliver effective research insights to support PxT executives in strategic decision making.
Partner with UX Designers, to deliver meaningful insights that drive design direction.
Create repeatable and scalable mechanisms to evaluate solutions from a holistic customer perspective.
Basic Qualifications
5+ years proven success leading UX research projects with demonstrated impact.
Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
5+ years managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).
5+ years using research methods including: field research, usability, focus groups, survey design, and data analysis including statistical measures.
BS in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline.
Preferred Qualifications
MS or Ph.D. in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
An unfailing passion and capacity to advocate on behalf of our users.
Experience working in a highly agile/scrum environment.
User research or other experience from a technical field, such as software development, systems management or similar.
The ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.