Nesco Resource
Project Manager, Loyalty Operations
Location:
Hybrid (Tuesday-Thursday Onsite in Framingham, MA; Monday & Friday Remote)
About the Role
This role focuses on
Loyalty Marketing Operations , managing the execution, planning, and configuration of loyalty campaigns. You will work with internal teams to ensure marketing initiatives run smoothly, using various tools to strategize, plan, and implement campaigns.A successful candidate will have strong
project management skills
and a desire to learn the execution side of loyalty programs. The position requires
collaboration
with marketing, merchandising, technical, and internal stakeholder teams.
Key Responsibilities
Loyalty Campaign Execution
– Configure, set up, test, and deploy campaigns on time and within budget.Cross-Functional Coordination
– Work with marketing, merchandising, and technical teams to ensure all campaign details are accurate and timely.Quality Assurance & Testing
– Perform end-to-end testing for loyalty program offers.Campaign Calendar Management
– Maintain offer calendars used across teams.Process Improvement
– Identify workflow inefficiencies and propose solutions.Customer-Based Discount Programs
– Manage and oversee execution.Incident Management
– Resolve tickets in the loyalty operations queue within a
24-hour SLA .Campaign Best Practices
– Stay updated on marketing execution trends, including cadence, deliverability, and functionality.
Required Skills & Experience
1-2 years
of experience in
marketing operations
or a similar role.Proficiency in
Microsoft Office Suite
(Excel, PowerPoint, Word, Outlook).Strong
attention to detail
and
project coordination skills .Excellent
collaboration and communication
abilities.
Preferred Skills & Experience
Background in
budget management, merchandising, quality assurance, or campaign operations .Experience with
queue management, workflow coordination, and project execution .Knowledge of
retail industry marketing strategies .
Education Requirements
Bachelor's degree required .
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location:
Hybrid (Tuesday-Thursday Onsite in Framingham, MA; Monday & Friday Remote)
About the Role
This role focuses on
Loyalty Marketing Operations , managing the execution, planning, and configuration of loyalty campaigns. You will work with internal teams to ensure marketing initiatives run smoothly, using various tools to strategize, plan, and implement campaigns.A successful candidate will have strong
project management skills
and a desire to learn the execution side of loyalty programs. The position requires
collaboration
with marketing, merchandising, technical, and internal stakeholder teams.
Key Responsibilities
Loyalty Campaign Execution
– Configure, set up, test, and deploy campaigns on time and within budget.Cross-Functional Coordination
– Work with marketing, merchandising, and technical teams to ensure all campaign details are accurate and timely.Quality Assurance & Testing
– Perform end-to-end testing for loyalty program offers.Campaign Calendar Management
– Maintain offer calendars used across teams.Process Improvement
– Identify workflow inefficiencies and propose solutions.Customer-Based Discount Programs
– Manage and oversee execution.Incident Management
– Resolve tickets in the loyalty operations queue within a
24-hour SLA .Campaign Best Practices
– Stay updated on marketing execution trends, including cadence, deliverability, and functionality.
Required Skills & Experience
1-2 years
of experience in
marketing operations
or a similar role.Proficiency in
Microsoft Office Suite
(Excel, PowerPoint, Word, Outlook).Strong
attention to detail
and
project coordination skills .Excellent
collaboration and communication
abilities.
Preferred Skills & Experience
Background in
budget management, merchandising, quality assurance, or campaign operations .Experience with
queue management, workflow coordination, and project execution .Knowledge of
retail industry marketing strategies .
Education Requirements
Bachelor's degree required .
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.