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Akraya

Staff UX Researcher:

Akraya, Santa Clara, California, us, 95053

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Primary Skills: UX Research (Expert), CRM Expertise (Expert), AI Understanding (Intermediate), Qualitative Research (Advanced), Quantitative Methods (Advanced) Contract Type: W2 Duration: 6+ Months Location: Remote, CA Pay Range: $80 - $90 Per Hour Job Summary: We are seeking a Staff UX Researcher with a profound understanding of sales workflows and AI enhancements to lead our effort in shaping exceptional experiences within our Sales organization through mixed-method research. Your role will involve conducting comprehensive qualitative and quantitative research to uncover insights that influence product strategy and enhance seller workflows with AI-driven solutions. You'll work cross-functionally to advocate sales employee needs, ensuring research findings are integrated into product lifecycles from ideation through to launch. Key Responsibilities:

Advocate for sales employee needs throughout the product lifecycle, ensuring their insights shape ideation to launch. Conduct and synthesize both qualitative and quantitative research, generating insights to drive product strategy. Effectively communicate findings to influence strategy and roadmap development through compelling storytelling. Champion UX research, collaborating with cross-functional teams to create and execute impactful research plans. Mentor team members in research methodologies, overseeing research quality to deliver actionable recommendations.

Must-Have Skills:

In-depth knowledge of sales workflows, CRM tools, lead management, and deal cycles. Proven ability to embed research into product roadmaps using customer-centered techniques. Expertise in both qualitative and quantitative research methods, including usability testing and data analysis.

Industry Experience: Candidates with experience in sales-oriented environments, particularly those knowledgeable about agentic AI applications to improve seller efficiency, will be preferred. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!