The Council of State Governments
Web Content Manager (Remote or Hybrid)
The Council of State Governments, New York, New York, us, 10261
CSG Justice Center
Web Content Manager
Who we are:
The Council of State Governments (CSG) Justice Center
works across the country to develop research-driven strategies to increase public safety and strengthen communities. To further this mission, we work with partners inside and outside of government to reduce crime and break the cycle of incarceration among youth and adults in contact with the justice system. We bring people from a range of systems and perspectives together to improve policy and practice. And we transform data and research findings into meaningful insights for decision-makers. When you join the CSG Justice Center, you join an organization that is uniquely positioned to cultivate innovation and drive data-driven reform nationally. We have nearly 200
employees
based in more than 30 states who have decades of experience working in and with criminal, juvenile, and Tribal justice agencies. We have provided housing, mental health, and addiction services; served as educators and in workforce development agencies; and supported victims and survivors of crime. We have served governors, state legislators, and members of Congress across the political spectrum. What binds us together is a shared commitment to our mission; to one another; to a common set of values; and to the national, bipartisan
advisory board
that guides our work. Learn more about
careers
at the CSG Justice Center. How you'll fit in: The CSG Justice Center is seeking a full-time Web Content Manager to provide expert development, management, and coordination of web-based content elements for our
Justice Counts program
and related data projects. The web content manager will work with Communications and Policy team members to ensure that Justice Counts and other associated data and research are collated and presented in a digital ecosystem that includes the most current and relevant information, is easy to navigate, and accessible to a wide range of audiences. The manager will lead a website refresh, coordinating content, defining KPIs, tracking progress, and ensuring project objectives are met successfully and on time. What you'll do: Specific responsibilities of the Web Content Manager include the following: Manage the process for collecting, reviewing, and adding new content to the website. Review and report on web metrics, providing comprehensive analysis and recommendations for future content and engagement tactics. Envision and execute innovative strategies for website projects in coordination with teams across organization. Develop timelines, manage workflow, track and report progress of deliverables for website refresh and other projects to ensure successful and on-time completion. Serve as a point of contact for teams across the organization, working with colleagues and contractors to resolve any issues. What you'll bring: Strong interpersonal skills including self-awareness, sensitivity and valuing others. Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG Justice Center duties, and be a responsible steward of member and donor funds A bachelor's degree (required) in communications, digital media, journalism, design, marketing, computer science, or a related field or equivalent educational achievement At least five years of project management experience navigating teams through major website projects or equivalent educational achievement Extensive experience in WordPress (or similar content management systems) Advanced knowledge of HTML and SEO (Search Engine Optimization) Technical expertise in Adobe Creative Suite, Microsoft Office, project management software such as Asana, and other software as needed Experience analyzing and reporting on Google Analytics Strong communication and problem-solving skills Time management and organizational skills Ability to handle multiple projects within tight deadlines with utmost attention to detail Reliable and secure internet/data connection and flexibility for using a personal device for internet connectivity during business travel. A cost offset is provided by CSG How you apply: If you're interested in helping us drive change across the country, you should upload the following elements with your application: Cover letter Resume (this should include a comprehensive list of related professional, internship, and volunteer experience with applicable dates) At least three professional references We will consider all paid and unpaid experience relative to this position, including internships, fellowships, and volunteer activities. Compensation will be based on experience and geography. The salary range for this position is
$72,500 - $106,000
. Salary ranges are subject to change based on work location and market conditions. Our organization offers flexibility in work arrangements, allowing for remote work or a hybrid model. Candidates residing in the NYC metropolitan area will be considered for hybrid model employment. To learn more about careers at the CSG Justice Center, and about our comprehensive benefit offerings, including medical, dental, vision, retirement, paid time off, PSLF eligibility and more, please visit our website
here
. Equal Employment Opportunity Employer (veterans/people with disabilities). CSG participates in E-Verify.
works across the country to develop research-driven strategies to increase public safety and strengthen communities. To further this mission, we work with partners inside and outside of government to reduce crime and break the cycle of incarceration among youth and adults in contact with the justice system. We bring people from a range of systems and perspectives together to improve policy and practice. And we transform data and research findings into meaningful insights for decision-makers. When you join the CSG Justice Center, you join an organization that is uniquely positioned to cultivate innovation and drive data-driven reform nationally. We have nearly 200
employees
based in more than 30 states who have decades of experience working in and with criminal, juvenile, and Tribal justice agencies. We have provided housing, mental health, and addiction services; served as educators and in workforce development agencies; and supported victims and survivors of crime. We have served governors, state legislators, and members of Congress across the political spectrum. What binds us together is a shared commitment to our mission; to one another; to a common set of values; and to the national, bipartisan
advisory board
that guides our work. Learn more about
careers
at the CSG Justice Center. How you'll fit in: The CSG Justice Center is seeking a full-time Web Content Manager to provide expert development, management, and coordination of web-based content elements for our
Justice Counts program
and related data projects. The web content manager will work with Communications and Policy team members to ensure that Justice Counts and other associated data and research are collated and presented in a digital ecosystem that includes the most current and relevant information, is easy to navigate, and accessible to a wide range of audiences. The manager will lead a website refresh, coordinating content, defining KPIs, tracking progress, and ensuring project objectives are met successfully and on time. What you'll do: Specific responsibilities of the Web Content Manager include the following: Manage the process for collecting, reviewing, and adding new content to the website. Review and report on web metrics, providing comprehensive analysis and recommendations for future content and engagement tactics. Envision and execute innovative strategies for website projects in coordination with teams across organization. Develop timelines, manage workflow, track and report progress of deliverables for website refresh and other projects to ensure successful and on-time completion. Serve as a point of contact for teams across the organization, working with colleagues and contractors to resolve any issues. What you'll bring: Strong interpersonal skills including self-awareness, sensitivity and valuing others. Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG Justice Center duties, and be a responsible steward of member and donor funds A bachelor's degree (required) in communications, digital media, journalism, design, marketing, computer science, or a related field or equivalent educational achievement At least five years of project management experience navigating teams through major website projects or equivalent educational achievement Extensive experience in WordPress (or similar content management systems) Advanced knowledge of HTML and SEO (Search Engine Optimization) Technical expertise in Adobe Creative Suite, Microsoft Office, project management software such as Asana, and other software as needed Experience analyzing and reporting on Google Analytics Strong communication and problem-solving skills Time management and organizational skills Ability to handle multiple projects within tight deadlines with utmost attention to detail Reliable and secure internet/data connection and flexibility for using a personal device for internet connectivity during business travel. A cost offset is provided by CSG How you apply: If you're interested in helping us drive change across the country, you should upload the following elements with your application: Cover letter Resume (this should include a comprehensive list of related professional, internship, and volunteer experience with applicable dates) At least three professional references We will consider all paid and unpaid experience relative to this position, including internships, fellowships, and volunteer activities. Compensation will be based on experience and geography. The salary range for this position is
$72,500 - $106,000
. Salary ranges are subject to change based on work location and market conditions. Our organization offers flexibility in work arrangements, allowing for remote work or a hybrid model. Candidates residing in the NYC metropolitan area will be considered for hybrid model employment. To learn more about careers at the CSG Justice Center, and about our comprehensive benefit offerings, including medical, dental, vision, retirement, paid time off, PSLF eligibility and more, please visit our website
here
. Equal Employment Opportunity Employer (veterans/people with disabilities). CSG participates in E-Verify.