Ⓒ Wormhole
Our mission is to empower passionate people in the research and development of blockchain interoperability technologies. We support teams building secure, open-source, and decentralized products within the Wormhole ecosystem.
The Role
The Wormhole Foundation is seeking a Senior Community Manager to play an integral role within our Community Team, supporting a wide range of activities across the department.
What You Will Do
- Enforce the rules and guidelines across various social platforms.
- Act as the main point of contact for other Community Managers.
- Collaborate closely with the Community Lead to resolve user issues.
- Manage Discord server settings, integrations, and elevate permissions as needed.
- Plan, host, and moderate community events across our social channels.
- Assist the Community Lead with ongoing initiatives beyond typical social platform tasks.
- Foster a welcoming, engaging, and productive atmosphere within the community.
- Troubleshoot and support Discord bots, integrations, and other technical dependencies.
- Build rapport and relationships with users through meaningful interactions.
Who You Are
- 2+ years of experience managing social platforms, with a preference for Discord.
- 3+ years of experience in public communications.
- Familiar with industry-standard tools, SaaS platforms, and systems (e.g., Galxe).
- Knowledgeable about guidelines and policies for providing responses to inquiries.
- Excellent written and verbal communication skills, especially with async teams.
- Thrives under pressure and in dynamic environments.
- Passionate about interacting with and supporting diverse communities.
- Willingness to work Eastern Standard Time or Central European Standard Time