Amazon
Japan Consumer Innovation (JCI) team is seeking a passionate UX Researcher to champion the voice of our customers throughout the product development lifecycle. In this role, you'll drive customer-backwards thinking by conducting both qualitative and quantitative research to uncover deep customer insights and transform them into actionable recommendations. Working closely with product, engineering, design, and go-to-market teams, you'll identify and prioritize critical business challenges, shape product roadmaps, and ensure exceptional user experiences across the entire customer journey. The ideal candidate will excel at delivering high-quality research outputs, building strong stakeholder relationships, and creating a robust research ecosystem that drives data-informed decision-making. Your work will directly influence product strategy and design decisions, making you instrumental in building first-class vendor experiences at Amazon Japan.
Apply fast, check the full description by scrolling below to find out the full requirements for this role. Key job responsibilities
Research Expertise - Design and execute comprehensive research strategies using both qualitative and quantitative methods - Develop innovative approaches to understand customer (e.g, vendor) needs through field studies, surveys, personas, and lab research - Create and maintain research roadmaps aligned with product lifecycle needs Data & Insights - Transform diverse data sources into actionable insights - Establish meaningful UX quality metrics for features and products - Deliver thorough analysis that drives product decisions Stakeholder Partnership - Collaborate with product, program, and design teams to identify critical research opportunities - Communicate findings effectively across functions (design, engineering, go to marketing, business) - Advocate for customer needs in product development decisions Impact & Innovation - Identify and implement the most effective research methods for each challenge - Regular review and refinement of research priorities to ensure business relevance - Champion data-driven, customer-centric decision making BASIC QUALIFICATIONS - Bachelor's degree in Psychology, Cognitive science, Sociology, Human factors or similar. - 3+ years conducting UX research, across a variety of development life cycle stages - Skilled in generative and evaluative research methods, both qualitative and quantitative - Fluent in Japanese, business level English PREFERRED QUALIFICATIONS - Solid understanding of the software development cycle. - Experience conducting research with technical audiences - Basic understanding of Generative AI technology - Experience conducting UX research in the domain of GenAI experiences - Experience conducting research within B2B settings.
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Apply fast, check the full description by scrolling below to find out the full requirements for this role. Key job responsibilities
Research Expertise - Design and execute comprehensive research strategies using both qualitative and quantitative methods - Develop innovative approaches to understand customer (e.g, vendor) needs through field studies, surveys, personas, and lab research - Create and maintain research roadmaps aligned with product lifecycle needs Data & Insights - Transform diverse data sources into actionable insights - Establish meaningful UX quality metrics for features and products - Deliver thorough analysis that drives product decisions Stakeholder Partnership - Collaborate with product, program, and design teams to identify critical research opportunities - Communicate findings effectively across functions (design, engineering, go to marketing, business) - Advocate for customer needs in product development decisions Impact & Innovation - Identify and implement the most effective research methods for each challenge - Regular review and refinement of research priorities to ensure business relevance - Champion data-driven, customer-centric decision making BASIC QUALIFICATIONS - Bachelor's degree in Psychology, Cognitive science, Sociology, Human factors or similar. - 3+ years conducting UX research, across a variety of development life cycle stages - Skilled in generative and evaluative research methods, both qualitative and quantitative - Fluent in Japanese, business level English PREFERRED QUALIFICATIONS - Solid understanding of the software development cycle. - Experience conducting research with technical audiences - Basic understanding of Generative AI technology - Experience conducting UX research in the domain of GenAI experiences - Experience conducting research within B2B settings.
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