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The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Key Responsibilities: Provide expertise and guidance on best practices for product documentation set up for commercial purposes. Review existing documentation related to products and applications and identify areas of improvement for our documentation strategy. Work with the UX team to optimize the setup of documentation on the Resource Hub. Collaborate with Product, Engineering, and Commercial teams to generate content and publish product requirements, operational flows, user, and technical related material. Establish standardized processes and templates for the efficient delivery of a consistent library of documentation for LedgerScan, CMP, and Factory to include (but not limited to):
Product architecture diagrams User Guides Production functional features APIs and EndPoints (where applicable) ABIs and Scripts (where applicable) Workflow Diagrams Infrastructure Requirements Deployment Diagrams
Assist with content and production of documents as necessary. Assist in creating content strategies and documentation plans to support product development. Collaborate with cross-functional teams to understand end-user needs and incorporate feedback. Skills and Experience Required: 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation. 2+ years of experience in a software development role. Experience with legacy financial institutions technology and API integration architecture. Experience with Blockchain and Web3 technologies. Strong understanding of APIs, RESTful web services, and programming concepts. Proficiency with various authoring, CMS, and task management tools. Familiarity with API documentation tools, such as Swagger, Postman, or similar. Proficiency with Confluence, JIRA, and JSON. Basic diagramming skills using tools like draw.io, Miro, or similar. Experience using tech stacks like Python, MongoDB, CDC, and Kafka. Experience working in a fast-paced, dynamic environment. Strong time management skills. Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
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Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Key Responsibilities: Provide expertise and guidance on best practices for product documentation set up for commercial purposes. Review existing documentation related to products and applications and identify areas of improvement for our documentation strategy. Work with the UX team to optimize the setup of documentation on the Resource Hub. Collaborate with Product, Engineering, and Commercial teams to generate content and publish product requirements, operational flows, user, and technical related material. Establish standardized processes and templates for the efficient delivery of a consistent library of documentation for LedgerScan, CMP, and Factory to include (but not limited to):
Product architecture diagrams User Guides Production functional features APIs and EndPoints (where applicable) ABIs and Scripts (where applicable) Workflow Diagrams Infrastructure Requirements Deployment Diagrams
Assist with content and production of documents as necessary. Assist in creating content strategies and documentation plans to support product development. Collaborate with cross-functional teams to understand end-user needs and incorporate feedback. Skills and Experience Required: 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation. 2+ years of experience in a software development role. Experience with legacy financial institutions technology and API integration architecture. Experience with Blockchain and Web3 technologies. Strong understanding of APIs, RESTful web services, and programming concepts. Proficiency with various authoring, CMS, and task management tools. Familiarity with API documentation tools, such as Swagger, Postman, or similar. Proficiency with Confluence, JIRA, and JSON. Basic diagramming skills using tools like draw.io, Miro, or similar. Experience using tech stacks like Python, MongoDB, CDC, and Kafka. Experience working in a fast-paced, dynamic environment. Strong time management skills. Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
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