Audio Visual Project Manager Job at ZipRecruiter in Ann Arbor

Job Description:

The Project Manager will manage audio visual needs for clients. The PM will be the lead technical role in planning, setting up, running, and breaking down key events. This position will require expertise in Audio and Video as well as tremendous organization and time management skills. The PM will maintain constant communication with clients to ensure proper setup and functionality of all equipment, offer technical assistance, and provide creative vision for client projects. This critical role will need to have client focus, be able to work well under deadlines and high pressure, and have excellent communication and problem-solving skills.

Responsibilities:

• Provide an excellent customer experience every time for all clients.
• Review project proposal or plan to determine time frame, budget, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project.
• Establish work plan and staffing for each phase of the project and arrange for booking or assignment of project personnel.
• Immediately contact the client once assigned. PMs are to connect with the customer within 24 hours introducing themselves.
• Schedule a “Kick-off Meeting” with the Account Manager within 48 hours.
• Provide weekly updates to clients on EVERY project. No exceptions. Clients deserve the right to be informed on the progress of the project.
• Task the CAD department with the AV designed drawing package.
• Task the Engineering team to review drawings and/or design.
• Order the equipment in a timely manner to avoid overnighting & expensive freight costs. Verify colors, projection screen sizes, throw distances, wall type, etc.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Communicate logistics/dispatch, technicians, and warehouse team regarding project expectations and ensure the timely completion of deliverables.
• Track costs versus budget.
• Communicate with a variety of internal and external stakeholders.
• Perform other duties as assigned.

Education/Experience/Certification:

• Must be extremely detail-oriented and have a great sense of urgency.
• 5 years of industry experience required.
• Written, verbal, and comprehension skills in English.
• High School diploma or GED required; applicable degree preferred.
• Ability to influence and collaborate across diverse communication styles.
• Ability to motivate and create a sense of teamwork and collaboration.
• High proficiency in multitasking and keeping to tight timelines.
• Proven internal and external customer service focus.
• Must be able to travel to client projects for extended periods of time.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, disability, veteran status, or any other status.

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