Wknddigital is hiring: [REMOTE] Creative Operations Manager in Sacramento

Join to apply for the [REMOTE] Creative Operations Manager role at WKND Digital

Creative Operations Manager

Join a High-Performance Startup Focused on Building the Future of Ai-Driven Retention Marketing. At HOARD, we’re not just another agency—we’re building towards a tech-driven future where AI-powered SaaS solutions redefine retention marketing. While we currently operate as a leading retention marketing agency, our long-term vision is to develop scalable software solutions that help eCommerce brands maximize customer lifetime value and loyalty.

We don’t follow trends—we create them. Our approach is rooted in speed, innovation, and execution at the highest level, setting new standards for retention marketing in a rapidly evolving landscape.

Relentless Pursuit of Excellence At HOARD, excellence isn’t optional—it’s our standard. We operate with a performance-first culture where outcomes take precedence over effort. Whether it takes 3 hours or 300, the expectation is clear: deliver world-class results that drive meaningful impact and move the needle. Every team member is empowered to think critically, act decisively, and solve complex problems at scale.

Innovation at Speed We are committed to outpacing the pace of innovation in our industry. HOARD’s work culture is built on principles of accountability, speed, and continuous improvement. We don’t just meet expectations—we redefine them.

Customer-Centric Mission Our clients’ success drives everything we do. We are obsessed with creating exceptional experiences that help global DTC brands retain their customers, increase engagement, and maximize profitability.

Visionary Thinking At HOARD, we don’t just think about today—we anticipate tomorrow. Our work lays the foundation for eCommerce brands to unlock new levels of growth by transforming how they engage and retain their customers.

This is your opportunity to join a team where excellence is non-negotiable, and rewards are directly tied to performance. If you’re ready to embrace challenges, push boundaries, and help define the future of retention marketing, HOARD is where you belong.

Why Join WKND/HOARD?

• Build Innovative SaaS Solutions: Be part of a team creating scalable software solutions tailored for global DTC markets.
• Solve Mission-Critical Challenges: Tackle complex business problems using AI-powered tools that drive efficiency, engagement, and retention.
• Pace of Innovation: Work at the forefront of AI technology, where speed, agility, and bold thinking define success.
• Performance-Based Rewards: Competitive compensation structure with stock options that align your success with the company’s growth.
• Relentless Pursuit of Excellence: Join a team that values outcomes over effort and rewards those who deliver exceptional results.

Role Overview

We are looking for a Creative Operations Manager to lead our design team, optimize creative workflows, and ensure our design execution is fast, scalable, and data-driven.

This role isn’t just about managing projects—it’s about building a seamless, high-impact creative process that eliminates bottlenecks, reduces revisions, and ensures that every design we produce contributes directly to performance-driven retention marketing strategies.

Key Responsibilities

Team Leadership & Development

• Manage and mentor a high-performing graphic design team to deliver top-tier creative assets for email & SMS campaigns.
• Cultivate a culture of accountability, innovation, and relentless pursuit of results within the team.

Creative Workflow Optimization

• Design scalable SOPs that streamline creative processes from ideation to execution.
• Reduce revision cycles by analyzing feedback trends and implementing proactive solutions.

AI & Automation Integration

• Identify and implement AI-powered tools to enhance personalization and workflow efficiency.
• Automate repetitive tasks to free up creative bandwidth for high-value projects that drive measurable outcomes.

Data-Informed Design Optimization

• Collaborate with data analysts to ensure creatives are informed by A/B testing results and performance metrics.

Requirements

• 5+ years of experience in Creative Operations or Digital Marketing (preferably in SaaS or retention marketing).
• Proven leadership experience managing creative teams in fast-paced environments focused on performance outcomes.
• Expertise in email & SMS design workflows with tools like Klaviyo, Postscript, or Attentive.
• Strong knowledge of AI-powered tools for process optimization.
• Exceptional consultative communication skills with the ability to influence cross-functional teams.

Compensation & Benefits

• Competitive base salary plus bonus designed to attract top global talent who thrive under pressure.
• Generous stock options—your success is directly tied to the company’s growth and profitability.

Ready to Win? If you’re ready to join a team where only exceptional outcomes matter—and where you’ll be rewarded for delivering them—apply now!

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