Stoughton, Wisconsin is hiring: Library Substitute in Stoughton

To provide public service at the Adult, Children's, or Circulation desks on an as needed basis, often with short notice.
For hours worked on Sunday this position will receive $15.86 per hour.

Responsibilities

• Provide assistance to library users at the Adult, Children's or Circulation service desks, working with people of all ages.
• Work Adult and Children's service desks as assigned. Provide reference service and other helpful information to Library users. Place holds and request materials for library users. Issue and renew library cards. Maintain neat work area and equipment.
• Work Circulation desk as assigned. Process holds and delivery returns. Check materials in and out. Collect overdue fines and other payments. Clear book drop and book return bin. Answer phone, provide information, and direct calls as appropriate. Maintain neat work area and equipment. Open or close Library according to shift worked. Direct the work of shelvers.
• Assist and train library users in the use of library technology such as self-checkouts, computer reservations, Internet.
• Other duties as assigned.

Minimum Requirements

• High school graduate; college degree preferred.
• One year of library experience preferred.
• Knowledge and understanding of the principles of confidentiality of library records.
• Customer service experience preferred.
• Tech savvy with computer skills including database searching and familiarity with Microsoft Office programs.
• Cash handling experience preferred.
• Experience with e-readers, and computer troubleshooting desired.

Supervisory Skills

• Ability to supervise the operations of any of the public service desks.

Language Skills and Interpersonal Communication

• Ability to speak comfortably to members of the public.
• Ability to comprehend and interpret a variety of documents including technical manuals, library databases, reference materials, and the library's integrated library system (Koha).
• Ability to record and deliver information, explain procedures, and follow instructions.
• Ability to use and interpret library science and automation terminology.
• Ability to communicate effectively with library users, volunteers, Library & City staff, representatives of other libraries, groups of people, and the general public verbally and in writing.
• Ability to work with others in a team-oriented environment.

Mathematical Skills

• Ability to calculate percentages, fractions, decimals, and to make change when handling cash.

Judgment and Situational Reasoning Ability

• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
• Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Physical and Mental Abilities Required to Perform Essential Position Functions

• Ability to operate and troubleshoot a variety of office and library equipment including personal computers, photocopier, telephone, a variety of printers and other office machines, microfilm reader, and the Library's integrated library system (Koha).
• Ability and transportation to work flexible hours and schedule with short notice.
• Ability to lift and place boxes and other objects weighing up to 40 pounds onto carts.
• Ability to stoop, kneel, crouch, climb, and balance in order to provide program activities and other essential functions.
• Ability to stand or to sit for extended periods of time.

Environmental Adaptability

• Ability to work effectively in a typical library environment.
• Ability to work flexible hours, including day, evening and weekend hours.