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S & H Farm Supply Inc

S & H Farm Supply Inc is hiring: Service Writer in Lebanon

S & H Farm Supply Inc, Lebanon, MO, United States, 65536

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S&H Farm Supply, Inc. provided pay range

This range is provided by S&H Farm Supply, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $22.00/hr

We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service appointments, and creating work orders for our technicians.

Responsibilities:

  • Communicate with customers to understand their service needs
  • Schedule service appointments and ensure timely completion of work
  • Create work orders for technicians and ensure accuracy of information
  • Communicate with technicians to ensure that they have all necessary information to complete the job
  • Work closely with the service team to ensure that all work is completed on time and to the highest quality standards
  • Provide estimates for service work and communicate with customers regarding pricing and timeframes
  • Communicate with customers throughout the service process, keeping them informed of any changes or updates
  • Provide exceptional customer service, ensuring that all customers are satisfied with their experience
  • Handle customer complaints and issues in a professional and timely manner
  • Follow up with customers to ensure that they are satisfied with the service they received
  • Maintain accurate records of service work and customer interactions
  • Collaborate with technicians and other team members to ensure efficient service operations
  • Stay up-to-date on industry trends and new technologies

Qualifications:

  • Prior experience in a service writer or customer service role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and other computer applications
  • Valid driver's license

Benefits:

  • Company pays 100% of employee only health insurance
  • 7 paid holidays
  • 401K retirement plan with a company match up to 3%
  • Company paid $15,000 life insurance policy
  • Yearend bonus
  • Weekly direct deposit pay
  • No waiting period for paid time off
  • Vision
  • Dental
  • Voluntary life insurance
  • Short term disability
  • Incentive program

Some Saturdays will be required, and occasional overtime should be expected. Must be able to pass pre-employment drug screen, MVR, and background check. Come join the S&H Team today! Apply online.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Farming

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