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CRG

User Experience Designer

CRG, Mooresville, North Carolina, United States, 28115

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UX Designer

Location:

Remote Duration : 6 months Compensation : 35-50/hour W2

RESPONSIBILITIES:

User Experience Research Engage in interviews, surveys, and usability testing to gather insights into user needs, challenges, and behaviors. Examine user data to uncover opportunities for enhancement and prioritize design changes. Create user personas to represent key audience groups and guide design strategies. Develop user journey maps to illustrate user interactions with a product or service, highlighting pain points and improvement areas. Usability Testing

Perform usability evaluations to identify design flaws and opportunities for refinement. Review testing outcomes and refine designs based on user input. Information Architecture

Develop sitemaps and user flow diagrams to outline the platform's structure and navigation pathways. Establish clear content hierarchies to facilitate user access to relevant information. Collaboration

Partner closely with the Associate Experience team, product managers, and development teams. Articulate design logic and user research findings to diverse stakeholders effectively.

QUALIFICATIONS:

Bachelor's degree (or equivalent professional experience). Minimum of 5 years of experience in UX Research or Product Management. Basic familiarity with web technologies like HTML and CSS to collaborate with developers. Experience with ServiceNow. JN008