Insight Global is hiring: On-site Audio-Visual Support Technician in Franklin La

Compensation:
$30/hr to $32/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of
employment, including options for medical, dental, and vision insurance. Eligibility to enroll in
the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this
role will have access to paid sick leave and other paid time off benefits as required under the
applicable law of the worksite location.

Provide video conferencing and audio-visual support: Assist u with setting up and troubleshooting video conferencing and audio-visual equipment.
Manage on-site spares inventory: Ensure that spare parts and equipment are available and properly maintained.
Perform call setups and problem determination: Set up calls and diagnose issues such as defective microphones or control systems, and perform necessary updates or component swaps.
Maintain and operate facilities: Oversee the maintenance, operations, and administration of video conferencing and audio-visual systems according to client standards.
Install hardware: Set up small or portable videoconference and non-integrated audio-visual hardware as needed.
Provide training and support: Train u on how to operate video conferencing and audio-visual systems and offer ongoing support.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

5 years+ of experience in video conferencing and audio-visual support
Comprehensive knowledge of various conferencing standards and systems, including Crestron, Google Meet, 1 Beyond, BiAmp, and QSC DSPs.
Skilled in maintaining and operating videoconferencing and audio-visual facilities, including installations and system administration.
Expertise in managing and deploying on-site spares inventory and performing call setups and problem determination.
Proficient in providing training and support to u and coordinating activities with other facilities.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.