Glassical Designs is hiring: Creative Marketing & Proofing Specialist in Panama

Marketing Assistant, Etsy Customer Service & Graphics Proofing Specialist

We are an exciting and growing company, in business since 1984, that provides high value to other corporations by bringing out the best in their employees. We are looking for a Marketing Assistant who will also handle Etsy shop customer service and graphics proofing. This role requires a blend of creativity, organization, and customer service skills. Teamwork is a core value in our company, and while you will have the opportunity to work independently, collaboration is key to our success.

Job Overview:

    •    Assist in marketing efforts, including social media, email campaigns, and content creation.

    •    Handle customer inquiries, orders, and issues on our Etsy shop professionally and efficiently.

    •    Proof and prepare black-and-white line art and text layouts for engraving on acrylic, glass, and crystal.

    •    Work with customers to provide clean, aesthetically pleasing proofs.

    •    Organize proofs to ensure timely delivery to customers and the production team.

    •    Develop and refine designs for advertising, updated layouts, and promotional materials.

    •    Send proofs to customers for approval and finalize designs for engraving or color printing.

    •    Communicate with customers via email and phone to clarify artwork details.

    •    At the end of each day, convert all approved proofs to production film for engraving purposes.

    •    Training will be provided.

Job Requirements:

    •    Proficiency in Adobe Illustrator and Adobe Photoshop (familiarity with other Adobe Suite programs is a plus but not required).

    •    Proficiency in Microsoft Office.

    •    Strong written and verbal communication skills for customer service.

    •    Attention to detail in proofing artwork and managing orders.

    •    Ability to multitask and meet deadlines in a fast-paced environment.

    •    Organized and proactive, taking ownership of tasks.

    •    Comfortable receiving constructive feedback and making necessary adjustments.

    •    Artistic eye for aesthetics and design.

    •    Dependable with strong follow-through.

Compensation & Benefits:

    •    $18-$22 per hour, depending on experience.

    •    Paid time off (PTO), holiday pay, medical insurance, sick pay.

If you are interested in this position, please submit your resume, cover letter, and at least two personal and two business references. We look forward to hearing from you!