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Horizon Develop Build Manage

Community Manager - Link Apartments® QPN

Horizon Develop Build Manage, Janesville, WI, US

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Description:

Top Dane County Workplace 2019 - 2025! Join Our Winning Team!


What makes us stand apart? Our employees say we are in the Top 5% for:

  • Employee Appreciation
  • Leaders-In-The-Know
  • Supportive Managers
  • Meaningful Work
  • Strong Values

Why Join Us?

  • Top Workplaces 2019 2025: Join our winning team!
  • Legacy of Excellence: Since 1984, Horizon has set the gold standard in our industry.
  • Client-Centric Approach: We prioritize our clients, ensuring their satisfaction and building long-term relationships.
  • Rooted in Values: Our core values of honesty, integrity, respect, and compassion are the foundation of our vision and culture.
  • Generous PTO Program: 9 holidays and 17 additional PTO hours to start.
  • Comprehensive Benefits: Health, dental, vision, life, and supplemental insurances (including pet and cancer/critical illness).

Team Culture:

  • Collaborative Environment: We believe in teamwork and open communication. Our team members support each other and work together to achieve common goals.
  • Continuous Learning: We encourage professional development and provide opportunities for growth and learning.
  • Inclusive Atmosphere: We celebrate diversity and foster an inclusive environment where everyone feels valued and respected.
  • Work-Life Balance: We understand the importance of work-life balance and offer flexible working hours to accommodate personal needs.
  • Employee Recognition: We regularly recognize and reward our employees for their hard work and dedication.

What You'll Do:

  • Be the Heartbeat: Support the campus, assist the Community Manager, and ensure a positive experience for residents.
  • Multitask Master: Handle administrative needs, event coordination, and leasing.
  • Team Player: Step in as the backup when the Community Manager is unavailable.

Responsibilities:

Leadership:

  • Foster a harmonious community atmosphere among residents.
  • Enforce property rules and regulations.
  • Follow up on maintenance requests and repairs.

General Office:

  • Monitor and report on outside contractors and vendors.
  • Maintain flexible office hours to meet business needs.
  • Respond to voicemails, faxes, and emails within 24 hours during the business week.
  • Answer the property cell phone during business hours.
  • Facilitate resident meetings as needed.
  • Manage laundry money collection monthly.
  • Submit petty cash forms and receipts for reimbursement.

Social Programming:

  • Manage petty cash as per policy.
  • Organize social committees and plan monthly activities.
  • Host and participate in community events.

Housekeeping and Light Maintenance:

  • Ensure vacant apartments are show-ready and maintain curb appeal.

Leasing and Marketing:

  • Implement the annual marketing plan and adjust as needed.
  • Strive for consistent 100% occupancy.
  • Abide by Fair Housing Laws.
  • Conduct outreach marketing in the community.
  • Maintain prospect records and follow up.
  • Host open house events and conduct tours as needed.
  • Conduct application interviews and lease signings.
  • Perform move-in orientations.

Compliance:

  • Complete and submit required paperwork.
  • Notify the Compliance Department of any policy breaches.
  • Adhere to Horizon's policies and regulations.
Requirements:

Qualifications:

  • Prior property management experience preferred.
  • Experience in customer service, leadership, and management.
  • Strong communication skills with diverse groups.
  • Conflict resolution skills.
  • Ability to perform light maintenance and repairs.



Compensation details: 22-24 Hourly Wage





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