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Amazon

Quality Assurance Engineer, Amazon Music , Amazon Music

Amazon, Milan, Michigan, United States, 48160

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Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

Key job responsibilities

Understanding how all elements of the Voice Experience ecosystem work together and developing QA approaches that fit the overall strategy.

Develop and execute manual & automated tests and test plans

Efficiently execute test cases across all functional areas of our products

Finding, isolate, document, regress, and track bugs through resolution

Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process

Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented

Ensure the highest quality product delivery, working with a team of quality engineering professionals

Evaluate product functionality and create test strategies and test cases to assess product quality.

A day in the life

You will be part of an agile team, passionate about innovating for customers, and demonstrate a track record of success in delivering new features and products. A commitment to team work and strong communication skills (to both business and technical partners) are essential.

You will pay close attention to details and deliver solutions that delight customers.

About the team

As the QAE on the Amazon Music Voice Internationalization QA Team, you will be supporting the effort to invent and improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier in international markets. You will support the efforts to ensure that the Quality of the Amazon Music Voice Experience is the best.

Basic Qualifications

Experience in quality assurance engineering

Experience in automation testing

Experience in manual testing

Experience in UI and API automation testing (Selenium/SOAPUI)

Bachelor's degree in computer science, computer engineering, or related field, or equivalent work experience

Proficient in both spoken and written Italian (Common European Framework of Reference C1)

Preferred Qualifications

Experience in API & Mobile testing

Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control

Experience working with one or more of the following technologies: PHP, CSS, HTML, Java, JavaScript, Python, PERL.

Experience creating status reports based on automation results

Experience working with Voice Assistants

Experience working with teams in multiple time zones

Driven to provide the best customer experience via technology

Proven ability to work effectively in a cross-functional team

Experience working with scalable distributed systems and service oriented architectures

Excellent written and oral communication skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.