Campus Advantage is hiring: Assistant Community Manager in Tallahassee

Company: Campus Advantage
Location: Tallahassee, FL / Forum Tallahassee
Position: Assistant Property Manager
Position Type: Full-time / Hourly
Location: On-site

SUMMARY: The Assistant Property Manager works collaboratively with the Property Manager to successfully oversee day-to-day property management operations for its student housing apartment community. They will be responsible for delivering a positive living and learning experience for residents living in the community.

Duties And Responsibilities

• Manage delinquent accounts and review, code, and record invoicing and payments.
• Respond to resident inquiries and complaints courteously and professionally.
• Assist with developing the annual property budget.
• Participate in recruitment, training, and coaching initiatives.
• Guide property tours and participate in leasing and marketing activities.
• Ensure the property meets budgetary requirements and expense targets.
• Assist with the monthly close process and end-of-month financial reporting.
• Provide support with rent collection and reporting initiatives for A/R activities.
• Promptly respond to inbound leasing calls and processing leases.
• Participate in oversight of the maintenance team, ensure good curb appeal, and participate in quarterly inspections.
• Promptly and accurately apply fees to ledgers, assess fines for lease violations, and process evictions as needed.
• Perform other related duties as assigned by management.

Essential Skills

• Uphold the mission and values of the company to the highest level.
• Prioritize and delegate tasks using effective time management skills.
• Enjoy working collaboratively within a team environment.
• Possess effective time management and problem-solving skills.
• Ability to meet and uphold strong deadlines is a must in this role.
• Demonstrate above-average verbal and written communication skills.
• Be an effective leader who directs, supports, and encourages team members.
• Can effectively assess problems and implement innovative solutions.
• Strive to always deliver the highest standards of customer service and satisfaction.
• Possess exceptional conflict-resolution skills with the ability to remain calm under pressure.
• Possess a high level of organizational skills to ensure all aspects of the role are met.

Qualifications

• Bachelor’s Degree in a related field is highly preferred.
• Minimum of 4 years of previous residential rental community experience.
• Strong computer literacy and advanced proficiency using MS Office software.
• Previous experience utilizing property management software is preferred.

Competencies

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments;