Apex Systems is hiring: UX Content Designer (B2C) in Raleigh

We are looking for a talented Content Designer to join our team. The ideal candidate will collaborate closely with designers to create customer-focused content that leads the design process. You will work on a variety of projects, including member-facing portals and payment systems.

Responsibilities:

• Collaborate with product designers, managers, researchers, and developers to create user-centric copy.
• Write and optimize microcopy, instructional text, and other UX elements.
• Develop and execute content strategies for public websites and customer portals.
• Support content style guides and best practices for consistent messaging.
• Participate in user research and leverage data-driven insights to enhance content.
• Ensure regulatory compliance and industry standards for content.
• Adapt to changing project timelines and requirements.
• Develop and document content and information architecture for smooth user flows.

Projects:

• Claims experience redesign
• Contact preference experience

Technical Skills:

• Proficiency in Figma
• Strong writing skills in Word
• Familiarity with Microsoft 365, Jira, and other design tools
• Basic understanding of HTML/CSS is a plus
• Must showcase a personal website reflecting your personality.
• Emphasis on accessibility and clear content hierarchy.

Interview Process:

• Initial phone screen
• Panel interview with 4 team members

Start Date: ASAP

Application Process:

• Submit your resume and portfolio for review.
• Feedback will be provided after resume review.

Additional Information:

• Intent to convert to a permanent position after 6 months.

Employee Type:
Contract

Job Type:
Digital Experience and Content Strategy

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