The University of Mississippi
University Police Communications Officer
The University of Mississippi, Santa Cruz, California, us, 95061
Note for Current UM Employees
Current employees must apply internally via ConnectU > connectu.olemiss.edu
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. The University of Mississippi
The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Department Summary
The University of Mississippi Police Department is a state accredited law enforcement agency operating on the Oxford campus. Communications Officers are not Police Officers but are known by many other names: Dispatcher, Call-taker, Telecommunicator, First Responder. We work 8-hour shifts five days a week with set off days. Shifts are 1st: 7am-3pm, 2nd: 3pm-11pm, 3rd: 11pm-7am, a 1/2 split (some 1st & some 2nd shift), and a 2/3 split (some 2nd & some 3rd shift). Weekends/Holidays may be required based on seniority and staffing. Occasional overtime may be offered or required based on department needs. This position requires a great deal of interaction with the public. Benefits
Communications Officer Starting Pay: $18.64 hourly, $38,771 Yearly. Cost of Living and Merit Raises as Allowed. State Health/Dental/Vision/Prescription Insurance. State Retirement (PERS). Life Insurance, Long-term Disability, Cancer, and Accidental Death Policies Available. Paid Vacation, Holidays, Sick Time. Free/Discounted Staff/Dependent Tuition. Staff Textbook Scholarship. Discounts on Meals, Golf Course, Recreation Centers, Ford Center, and Athletics Events. Role Summary
Receives and transmits emergency and non-emergency calls for service, monitors security and emergency systems, and coordinates emergency response. Desired Skills:
Reliable Quick Thinking Expert Multi-tasker Calm Under Pressure Technologically Savvy Superior Customer Service Quick, Accurate, and Thorough Documentation Clear and Concise Communication Strong Ethics A Desire to Serve the Ole Miss Community Examples of Work Performed
Answer, direct, and make both emergency and non-emergency phone calls Operate multi-channel handheld and console radios Dispatch University Police Officers to calls for service Become familiar with department policies and procedures Maintain the highest level of personal and professional ethics Maintain strict confidentiality Follow after-hours notification procedures Coordinate multi-agency incident response Complete initial training as well as continuing education Act as an answering point for and delegate tasks to other departments Determine appropriate priority and complete multiple tasks simultaneously Code calls and record details appropriately Utilize numerous databases Operate advanced equipment and conduct minor troubleshooting as needed Monitor campus-wide camera systems Monitor campus-wide alarm systems Facilitate a positive relationship between UPD and the community Maintain composure during times of crisis Assign responding units as necessary Facilitate emergency translation services Monitor weather conditions and relay information for campus safety Provide communications for special events Essential Functions
Monitors radio channels and dispatch request lines. Serves as the initial point of contact for requests for emergency service. Evaluate the nature and extent of the emergency and provide guidance as necessary. Manage logs of calls and dispatches and shares information with response team as needed. Minimum Education/Experience
Education:
High School or Equivalent Experience:
N/A Preferred Qualifications
A resume and cover letter are not required but are encouraged. A valid driver's license. Due to the nature of the position, the candidate must speak, read, and understand English fluently. The Mississippi Board of Emergency Telecommunicators Standards and Training (BETST) requires all state certified dispatchers to be citizens of the United States. BETST requires Communications Officers to become state certified within one year of employment. All candidates who advance in the hiring process must pass an extensive background check, psychological evaluation, and drug screening. No prior experience is necessary. EEO Statement
The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. Minimum Physical Requirements
Physical Requirements: These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds. Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening. Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. Interview Requirements:
Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview. Background Check Statement
The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment.
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Current employees must apply internally via ConnectU > connectu.olemiss.edu
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. The University of Mississippi
The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Department Summary
The University of Mississippi Police Department is a state accredited law enforcement agency operating on the Oxford campus. Communications Officers are not Police Officers but are known by many other names: Dispatcher, Call-taker, Telecommunicator, First Responder. We work 8-hour shifts five days a week with set off days. Shifts are 1st: 7am-3pm, 2nd: 3pm-11pm, 3rd: 11pm-7am, a 1/2 split (some 1st & some 2nd shift), and a 2/3 split (some 2nd & some 3rd shift). Weekends/Holidays may be required based on seniority and staffing. Occasional overtime may be offered or required based on department needs. This position requires a great deal of interaction with the public. Benefits
Communications Officer Starting Pay: $18.64 hourly, $38,771 Yearly. Cost of Living and Merit Raises as Allowed. State Health/Dental/Vision/Prescription Insurance. State Retirement (PERS). Life Insurance, Long-term Disability, Cancer, and Accidental Death Policies Available. Paid Vacation, Holidays, Sick Time. Free/Discounted Staff/Dependent Tuition. Staff Textbook Scholarship. Discounts on Meals, Golf Course, Recreation Centers, Ford Center, and Athletics Events. Role Summary
Receives and transmits emergency and non-emergency calls for service, monitors security and emergency systems, and coordinates emergency response. Desired Skills:
Reliable Quick Thinking Expert Multi-tasker Calm Under Pressure Technologically Savvy Superior Customer Service Quick, Accurate, and Thorough Documentation Clear and Concise Communication Strong Ethics A Desire to Serve the Ole Miss Community Examples of Work Performed
Answer, direct, and make both emergency and non-emergency phone calls Operate multi-channel handheld and console radios Dispatch University Police Officers to calls for service Become familiar with department policies and procedures Maintain the highest level of personal and professional ethics Maintain strict confidentiality Follow after-hours notification procedures Coordinate multi-agency incident response Complete initial training as well as continuing education Act as an answering point for and delegate tasks to other departments Determine appropriate priority and complete multiple tasks simultaneously Code calls and record details appropriately Utilize numerous databases Operate advanced equipment and conduct minor troubleshooting as needed Monitor campus-wide camera systems Monitor campus-wide alarm systems Facilitate a positive relationship between UPD and the community Maintain composure during times of crisis Assign responding units as necessary Facilitate emergency translation services Monitor weather conditions and relay information for campus safety Provide communications for special events Essential Functions
Monitors radio channels and dispatch request lines. Serves as the initial point of contact for requests for emergency service. Evaluate the nature and extent of the emergency and provide guidance as necessary. Manage logs of calls and dispatches and shares information with response team as needed. Minimum Education/Experience
Education:
High School or Equivalent Experience:
N/A Preferred Qualifications
A resume and cover letter are not required but are encouraged. A valid driver's license. Due to the nature of the position, the candidate must speak, read, and understand English fluently. The Mississippi Board of Emergency Telecommunicators Standards and Training (BETST) requires all state certified dispatchers to be citizens of the United States. BETST requires Communications Officers to become state certified within one year of employment. All candidates who advance in the hiring process must pass an extensive background check, psychological evaluation, and drug screening. No prior experience is necessary. EEO Statement
The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. Minimum Physical Requirements
Physical Requirements: These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds. Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening. Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. Interview Requirements:
Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview. Background Check Statement
The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment.
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