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Hawaii Pacific Health

Patient Service Rep - Preauthorization Team

Hawaii Pacific Health, Honolulu, Hawaii, United States, 96814

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Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

For our clients and their families, getting health information when you need it can be crucial and often a phone call is the first step towards accessing our health care services. The Contact Center’s friendly staff supports and promotes the organization’s physicians and services while ensuring that all telephone inquiries are responded to in a comprehensive and considerate manner.

As the Patient Service Representative, you will help to ensure that Hawaii Pacific Health patients and their families receive warm, friendly and considerate assistance at Hawaii Pacific Health. You will act as a liaison between patients and the professional staff in our Contact Center and assist with a variety of administrative tasks. These include: interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional and technical fees generated by department providers; and performing cash handling and collection. We are looking for a sensitive and helpful individual with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location:

Hawaii Pacific Health, Honolulu, HI

Work Schedule:

Day - 8 Hours

Work Type:

Part Time Regular

FTE: 0.500000

Bargaining Unit:

Non-Bargaining

Exempt:

No

Minimum Qualifications:

High school or equivalent. One (1) year of clerical support in a healthcare setting or related experience. Basic computer skills.

Preferred Qualifications:

Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position

Patient Service Rep - Preauthorization Team

Location

Hawaii Pacific Health, Honolulu, HI | Administrative | Part Time Regular

Req ID

26643

Pay Range:

23.65 - 24.89 USD per hour

Category:

Administrative

Job Type:

Part Time Regular