Senior Technical Program Manager, Partner Engineering, Prime Video Job at Amazon

Senior Technical Program Manager, Partner Engineering, Prime Video

Job ID: 2904650 | Amazon Development Center U.S., Inc.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experiences.

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!

The Technical Program Manager role in Prime Video's Partner Engineering department is an exciting opportunity to manage high-impact projects with third-party living room partners across the globe. The role requires excellent leadership and delivery skills, strategic thinking, strong technical expertise, and great stakeholder management skills to partner effectively across teams within and outside of Amazon.

You will establish, build up and manage strong technical relationships with Prime Video's important partners. You define your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide. You will own the project timelines and maintain accountability on deliverables.

In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third-party living room devices. You will frequently engage business, product, and technology leaders and be a strong advocate for our customers.

A successful TPM will have experience in working with geographically separated teams and will be open to some international travel. As a TPM, you will problem solve, scope, clear roadblocks, coordinate launches, and dive deep to ensure the mutual customers of Amazon and third-party companies have a great video experience.

If you are interested in leading key strategic programs for Prime Video that have a worldwide impact, enjoy leading and launching products and services that will enable new business opportunities for Prime Video, and delivering innovative and industry-leading features to our customers, we'd love to talk with you!

Key job responsibilities

1. Fostering strong technical relationships with 3Ps, including assessing requirements and feature requests to recommend technical approaches.
2. Conducting pre-project discovery and scoping – gathering product and roadmap information to work with engineering teams to develop a detailed plan for integrations.
3. Making recommendations to PV leadership that will support vetting 3P technology platforms and capabilities as a qualification for successful engagements. Matching 3P technical needs to Prime Video solutions.
4. Managing relationships with 3Ps, notably during the business development, qualification, and technical implementation stages. Implementing and optimizing the technical aspects of distribution relationships.
5. Managing projects after deployment – coordination of post-launch device activities, including technical aspects to increase engagement and 3P problem solving.
6. Driving and refining the 3P technical engagement process around integration and distribution.
7. Investigating new technologies for Prime Video distribution. Identifying new companies and technologies to work with and influencing internal roadmaps/priorities.
8. Managing long-term interests as well as the tactical and day-to-day.
9. Coordinating closely with product, software development, and technical program management teams to ensure continuity of the technical needs of 3Ps.
10. Driving customer experience and engagement technical improvements with our partners.
11. Driving process improvements in 3P qualification and integration.

A day in the life
You will establish your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide, owning the project timelines and maintaining accountability on deliverables. In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third-party living room devices. You will frequently engage business, product, and technology leaders and be a strong advocate for our customers.

About the team
To drive the Prime Video and Prime flywheels through this efficient channel, the Partner Engineering team supports third-party (3Ps) throughout the process of launching and sustaining Prime Video on their living room (LR) devices. This is uniquely challenging as 3P LR devices are more fragmented than mobile devices, benefit less from app store distribution, and require chipset-specific integrations. We deliver the Prime Video client on smart TVs, streaming media players, game consoles, and set-top boxes and work with 3Ps to drive additional engagement on those devices through integration with features such as federated search and billing integration.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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