Healthnet Aeromedical Services, Inc.
Corporate Communications Manager
Healthnet Aeromedical Services, Inc., Charleston, West Virginia, us, 25329
HealthNet Aeromedical Services, Inc. is a not-for-profit shared service of Cabell Huntington Hospital/Marshall Health Network, Charleston Area Medical Center/Vandalia Health, and WVU Medicine.
In 1986, a group of West Virginia healthcare leaders met and created a vision for a safe, high-quality, technologically advanced not-for-profit critical care transport system. From that vision, HealthNet Aeromedical Services was born.
From humble beginnings with two medical helicopters, HealthNet Aeromedical Services has grown into a nationally recognized industry leader. With ten aircraft flying from eight strategically located flight bases and 42 ambulances serving seven HealthTeam Critical Care Transport base locations across the state, the program is well-positioned to serve the entirety of Central Appalachia and beyond.
HealthNet Aeromedical Services can look back with pride on nearly 40 years of service and over 120,000 patients safely cared for.
Why HealthNet Aeromedical Services? • Full Time Chief Medical Officer • Full academy training program • AAMS Program of the Year 2019 • Top of the line equipment- Zoll X Series, Hamilton T1 ventilators, Sapphire IV infusion pumps, Video Laryngoscopy, Butterfly Ultrasound devices • CAMTS accredited since 1995 • Only service in WV completing ECMO transports, isolette transports, finger thoracostomies, and having the ability to accept family members alongside our patients • Nationally recognized Safety Department • In-house Education Department providing clinicians who serve our patients with extensive and continuous training • In-house Human Resources team providing support with an award-winning Employee Wellness Program and full complement of benefits for full time employees including premium-free options for Medical, Dental, Vision, Life Insurance & Accidental Death and Dismemberment coverage
Corporate Communications Manager (CCM)
Position Classification:
Full-Time
Location :
Administration
Position Reports To:
President and CEO
Position Interfaces To:
Leadership Team, Business Development Coordinators, Flight/Ground Team Members
Position Overview:
The Corporate Communications Manager (CCM) plays a pivotal role in supporting the strategic initiatives of HealthNet Aeromedical Services, Inc. This person works closely with leadership and managers at bases and customer sites across Central Appalachia to lead communication initiatives including but not limited to content development, media relations, social and digital media, events, etc.- all aimed at advancing the organization's visibility and reputation. Specifically, this person will manage content and public engagement across social media platforms, ensuring consistent and effective messaging while also driving innovation by crafting fresh approaches to audience interaction and engagement. Additionally, the CCM partners with the organization's Business Development Coordinators, offering strategic communication expertise and daily guidance.
Environment and Mechanical Considerations:
The CCM generally conducts his/her activities from the Administration office. Travel to remote helicopter and ambulance bases, customer sites and member hospitals is required to support organizational activities.
Minimum Required Education Level:
Bachelor's degree in Journalism, Communications, Public Relations, Marketing, or a related field.
Preferred Educational Level:
Master's degree in Journalism, Communications, Public Relations, Marketing, or a related field.
Required Previous Experience:
Minimum of five years of experience in Journalism, Communications, Public Relations, Marketing, or related field.
Preferred Previous Experience:
Experience within the EMS or/and air medical industries.
Required Certifications and/or Registrations:
None
Post-Hire Certifications and/or Registrations:
None
Physical Demands:
Ability to lift, push, pull and transfer boxes and/or equipment up to 24 pounds Ability to twist upper body while moving boxes and/or equipment Ability to stand, walk, climb, balance, reach, stoop, bend, and crouch for extended time periods Ability to smell and identify odors Ability to use close, distant, and peripheral vision, depth perception and visual focus Ability to clearly hear and interpret voice and telephone communication Post-Hire/On-Going Personal Assessments
Randomized and specific need drug and alcohol usage testing
Position Specific Accountabilities :
Develop and implement communication strategies that align with the organization's goals. Ensure brand consistency across all communication channels, including social media, press materials and internal publications. Seek out social media, video, photo and outreach opportunities and provide recommendations to Senior Leaders for improvement. Plan events, displays and conferences. Develop and maintain relationships with media outlets. Coordinate and interact with member hospitals as appropriate. Manage crisis communication efforts, ensuring timely and transparent messaging during emergencies. Create, manage and distribute content for internal newsletters, publications, announcements, etc. while coordinating with the graphic design team. Oversee website content and updates to maintain relevance and accuracy. Track, analyze and optimize digital communication strategies to enhance engagement and reach target audiences. Coordinate external communications and market development with assigned leaders. Manage the development and fulfillment of operating marketing budgets as directed. Procure, maintain and distribute marketing supplies and materials effectively. Work with RSQ911 (customer feedback system) and collaborate with colleagues for reports and customer quality assurance. Assist customers as needed while maintaining a professional attitude, demeanor and appearance. Provide customer data reports upon request. Be willing to work and adjust schedules as needed, being sensitive to organizational needs. Perform other duties within the scope of qualifications and experience as assigned by the President and CEO.
Performance Evaluation Schedule
Annually, based on job family
We are an Equal Employment Opportunity Employer
Initial Approval Date: 01/2019
Revised: 3/2025 CB
In 1986, a group of West Virginia healthcare leaders met and created a vision for a safe, high-quality, technologically advanced not-for-profit critical care transport system. From that vision, HealthNet Aeromedical Services was born.
From humble beginnings with two medical helicopters, HealthNet Aeromedical Services has grown into a nationally recognized industry leader. With ten aircraft flying from eight strategically located flight bases and 42 ambulances serving seven HealthTeam Critical Care Transport base locations across the state, the program is well-positioned to serve the entirety of Central Appalachia and beyond.
HealthNet Aeromedical Services can look back with pride on nearly 40 years of service and over 120,000 patients safely cared for.
Why HealthNet Aeromedical Services? • Full Time Chief Medical Officer • Full academy training program • AAMS Program of the Year 2019 • Top of the line equipment- Zoll X Series, Hamilton T1 ventilators, Sapphire IV infusion pumps, Video Laryngoscopy, Butterfly Ultrasound devices • CAMTS accredited since 1995 • Only service in WV completing ECMO transports, isolette transports, finger thoracostomies, and having the ability to accept family members alongside our patients • Nationally recognized Safety Department • In-house Education Department providing clinicians who serve our patients with extensive and continuous training • In-house Human Resources team providing support with an award-winning Employee Wellness Program and full complement of benefits for full time employees including premium-free options for Medical, Dental, Vision, Life Insurance & Accidental Death and Dismemberment coverage
Corporate Communications Manager (CCM)
Position Classification:
Full-Time
Location :
Administration
Position Reports To:
President and CEO
Position Interfaces To:
Leadership Team, Business Development Coordinators, Flight/Ground Team Members
Position Overview:
The Corporate Communications Manager (CCM) plays a pivotal role in supporting the strategic initiatives of HealthNet Aeromedical Services, Inc. This person works closely with leadership and managers at bases and customer sites across Central Appalachia to lead communication initiatives including but not limited to content development, media relations, social and digital media, events, etc.- all aimed at advancing the organization's visibility and reputation. Specifically, this person will manage content and public engagement across social media platforms, ensuring consistent and effective messaging while also driving innovation by crafting fresh approaches to audience interaction and engagement. Additionally, the CCM partners with the organization's Business Development Coordinators, offering strategic communication expertise and daily guidance.
Environment and Mechanical Considerations:
The CCM generally conducts his/her activities from the Administration office. Travel to remote helicopter and ambulance bases, customer sites and member hospitals is required to support organizational activities.
Minimum Required Education Level:
Bachelor's degree in Journalism, Communications, Public Relations, Marketing, or a related field.
Preferred Educational Level:
Master's degree in Journalism, Communications, Public Relations, Marketing, or a related field.
Required Previous Experience:
Minimum of five years of experience in Journalism, Communications, Public Relations, Marketing, or related field.
Preferred Previous Experience:
Experience within the EMS or/and air medical industries.
Required Certifications and/or Registrations:
None
Post-Hire Certifications and/or Registrations:
None
Physical Demands:
Ability to lift, push, pull and transfer boxes and/or equipment up to 24 pounds Ability to twist upper body while moving boxes and/or equipment Ability to stand, walk, climb, balance, reach, stoop, bend, and crouch for extended time periods Ability to smell and identify odors Ability to use close, distant, and peripheral vision, depth perception and visual focus Ability to clearly hear and interpret voice and telephone communication Post-Hire/On-Going Personal Assessments
Randomized and specific need drug and alcohol usage testing
Position Specific Accountabilities :
Develop and implement communication strategies that align with the organization's goals. Ensure brand consistency across all communication channels, including social media, press materials and internal publications. Seek out social media, video, photo and outreach opportunities and provide recommendations to Senior Leaders for improvement. Plan events, displays and conferences. Develop and maintain relationships with media outlets. Coordinate and interact with member hospitals as appropriate. Manage crisis communication efforts, ensuring timely and transparent messaging during emergencies. Create, manage and distribute content for internal newsletters, publications, announcements, etc. while coordinating with the graphic design team. Oversee website content and updates to maintain relevance and accuracy. Track, analyze and optimize digital communication strategies to enhance engagement and reach target audiences. Coordinate external communications and market development with assigned leaders. Manage the development and fulfillment of operating marketing budgets as directed. Procure, maintain and distribute marketing supplies and materials effectively. Work with RSQ911 (customer feedback system) and collaborate with colleagues for reports and customer quality assurance. Assist customers as needed while maintaining a professional attitude, demeanor and appearance. Provide customer data reports upon request. Be willing to work and adjust schedules as needed, being sensitive to organizational needs. Perform other duties within the scope of qualifications and experience as assigned by the President and CEO.
Performance Evaluation Schedule
Annually, based on job family
We are an Equal Employment Opportunity Employer
Initial Approval Date: 01/2019
Revised: 3/2025 CB