Luxe Management Group
Customer Service Representative - Telecommunications
Luxe Management Group, Rancho Cordova, California, us, 95741
We are looking for Customer Service Representatives to join our telecommunications team! In this role, you’ll enroll customers, provide accurate product and service information, and address technical issues.
Responsibilities:
Address customer inquiries and complaints
Offer detailed information about products and services
Troubleshoot and resolve product-related issues
Document and update customer records based on interactions
Maintain a current knowledge base of our evolving products and services
Qualifications:
Previous experience in customer service, sales, or related fields
Strong ability to build rapport with clients
Excellent multitasking and prioritization skills
Positive and professional attitude
Outstanding written and verbal communication skills
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