Customer Service Representative - Telecommunications

We are looking for Customer Service Representatives to join our telecommunications team! In this role, you’ll enroll customers, provide accurate product and service information, and address technical issues. Responsibilities: Address customer inquiries and complaints Offer detailed information about products and services Troubleshoot and resolve product-related issues Document and update customer records based on interactions Maintain a current knowledge base of our evolving products and services Qualifications: Previous experience in customer service, sales, or related fields Strong ability to build rapport with clients Excellent multitasking and prioritization skills Positive and professional attitude Outstanding written and verbal communication skills #Li-Onsite