Designer Job at RTA US in San Francisco

Designer
Location: San Francisco, CA (Remote)
Job Type: Contract
Duration: 5 months
Pay Rate: $80-85/hour DOE

Job Summary:

• The Merchant Success design team focuses on helping merchants of various types and sizes easily sign up, activate their store, manage their menu, and succeed from day one on the platform. They assist merchants through self-serve, sales-assisted flows, and POS provider integrations. After onboarding, the team ensures merchants have clear steps to improve and grow their business. The team is seeking a contract designer to support key high-priority projects within this area. Experience in onboarding, new user education, guided workflows, or content/inventory management tools would be beneficial.

Responsibilities:

• Explore complex, ambiguous problem spaces, working with your team to understand opportunities, and then chart a path forward.
• Use quantitative data and qualitative feedback to inform the design decisions iteratively.
• Own the end-to-end design (user flows, interaction, visual, etc.) across multiple products and projects.
• Clearly articulate your thinking throughout the design process, participate, and present in reviews and work sessions to develop solutions further.
• Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations, and Marketing.
• Provide implementation guidance to engineers and ensure features launch at the highest quality.

Qualifications:

• You have 5+ years of experience as a product/UX designer in a relevant industry.
• You enjoy working in ambiguous problem spaces and bring clarity to your teams through your mastery of the design process (and the occasional design sprint).
• You value high-quality, well-crafted visual design and obsess over the details.
• You are self-aware, curious, and humble.
• Prior design experience with multi-sided marketplaces, ecommerce, and complex workflow tools is a big plus.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.