GovCIO Web Content Specialist in Cheyenne, Wyoming
Overview
GovCIO is currently hiring for Web Content Specialist to support our client’s contract needs. This position is located in the Rockville, MD area and will be a full remote position within the United States.
Responsibilities
- Provide Web Content Support for the customer's public Drupal website, responding to and tracking support requests from web content contributors.
- Analyze reported issues for potential technical causes and work with system administrators and developers to resolve issues.
- Evaluate compliance of web content with Section 508 accessibility standards and recommend remediation approaches to web content contributors and developers.
- Perform Section 508 compliance validation and work with the development team to remediate accessibility and usability issues.
- Provide user support for the FDA web content management system, including technical and troubleshooting support.
- Create, update, and manage user support requests.
- Provide web analytics support through creation of reports and data testing to assess website usage.
- Collaborate with software developers, testers, and other members of the support team on incorporating interface elements and features.
- Troubleshoot issues that arise with the website and user interfaces including content, links, and transaction logs.
- Assist with system administration tasks, including tracking incidents and vulnerability reports, reviewing server logs, and updating maintenance schedules.
- Communicate and document risks and issues identified.
Qualifications
Bachelor's with 0 - 2 years (or commensurate experience)
Required Skills and Experience
- Section 508 Compliance: Experienced in testing and implementing Section 508, ADA, and WCAG accessibility standards to ensure digital content is accessible for individuals with disabilities, including conducting accessibility compliance audits and providing recommendations for remediation.
- HTML: Knowledgeable in writing and editing HTML code to create and maintain web pages, including structuring content, styling, and adding interactive elements.
- CommonLook: Experience with using CommonLook software to ensure digital content meets accessibility standards, including PDF remediation and accessibility reporting.
- Adobe Acrobat Professional: Proficient in creating, editing, and optimizing PDF documents, including form creation, digital signatures, and accessibility features.
Clearance Required: Must be able to obtain and maintain FDA Public Trust.
Preferred Skills and Experience
- Degree in Computer Science, Engineering or relevant field.
- Experience writing and editing CSS code to control the layout, visual styling, and user experience of web pages, including responsive design and mobile optimization.
- Experience with creating content on a Drupal CMS.
- Experience in IT systems administration or user support.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $55,000.00 - USD $65,000.00 /Yr.
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