Publicis Groupe Holdings B.V
Manager Creative Quality Assurance
Publicis Groupe Holdings B.V, San Francisco, California, United States, 94199
Company description
For 25 years, Level has developed marketing solutions for some of the world's most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.
Overview
The Manager of Quality Assurance should have a strong passion for retail and a keen eye for content and creative details, leading a team of QA professionals. You will be responsible for ensuring flawless execution across high-impact retail merchandising projects. This role serves as a strategic partner between clients and agency teams, leading quality control in a program of significant scale, volume, and
complexity.
In this role, you will collaborate closely with project management, creative, and product on teams, working with both local and nearshore resources to maintain quality, consistency, and efficiency in execution. This is an exciting opportunity to contribute to the success of a blue-chip client, driving quality
assurance best practices in a dynamic and fast-paced retail environment.
Candidates must be located in the U.S. (East Coast preferred or willing to work Eastern Time hours).
Responsibilities • Champion QA Excellence - Advocate for the QA team's critical role in ensuring quality deliverables. Communicate QA standards to stakeholders and collaborate with cross-functional teams to drive
alignment and adherence to QA processes. • Ensure Flawless Planogram Execution - Act as the final checkpoint to validate that all planograms are accurately implemented and maintained, ensuring they meet strict specifications such as consistency, visual indicators, spacing, sizing, product accuracy, and volume accuracy. Deliver all planograms on time-no exceptions-while exceeding client expectations. • Oversee End-to-End Testing & Timeline Management - Lead quality assurance initiatives, managing testing workflows, resources, and schedules to guarantee the on-time delivery of high-quality planograms and retail documentation. • Refine QA Policies & Procedures - Develop and continuously enhance QA policies and best practices to align with industry standards and organizational goals. Work closely with QA leadership to update documentation as processes evolve.• Drive Proactive Communication & Issue Resolution - Keep project management informed of progress, dependencies, and challenges. Collaborate across teams to mitigate risks and maintain project timelines. • Manage Defect Documentation & Resolution - Ensure thorough and structured documentation of defects, working with cross-functional teams to track and resolve issues effectively. • Test Brand & Accessibility Standards - Validate that deliverables adhere to brand guidelines and WebContent Accessibility Guidelines (WCAG) to ensure compliance across various types of retail
documentation. • Collaborate with Distributed Teams - Work effectively with internationally distributed teams across disciplines and time zones, ensuring seamless execution of retail merchandising initiatives. • Demonstrate Ownership & Accountability - Take initiative with self-directed task management ensuring accountability for project deliverables and quality. • Foster a Knowledge-Sharing Culture - Mentor and guide QA analysts, fostering a collaborative environment and promoting best practices for troubleshooting and quality assurance methodologies.
Qualifications • 7+ years of hands-on experience in quality assurance / quality control for retail projects, with a focus
on planogram development and product lifecycle changes. • 2+ years of QA leadership experience including team management and strategic planning. • Proven ability to lead QA initiatives, including project leadership, end-to-end testing oversight, resource allocation, and timeline management to ensure high-quality deliverables. • Experience managing distributed teams across multiple :me zones, including both local and nearshore resources. • Strong stakeholder engagement skills, with direct experience collaborating with clients and cross-functional leadership. • Technical proficiency in InDesign or similar digital publishing software. • Experience with project tracking tools such as Jira or equivalent. • Strong adaptability in fast-paced environments, capable of working independently and within a larger team. • Excellent communication, organization, and time management skills. • Expertise in defect management and reporting, ensuring high-quality issue tracking and resolution. • Process Improvement Mindset - Continuously seeks ways to enhance workflows for increased agility and quality. • Strongly preferred: Knowledge of Web Content Accessibility Guidelines (WCAG) and accessibility testing. • Nice to Have: Experience with VectorWorks, CAD software, or other 2D/3D rendering tools.
Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Level Studios is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $87,210 - $137,195/yearly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/1/25.
#LI-MJ1
For 25 years, Level has developed marketing solutions for some of the world's most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.
Overview
The Manager of Quality Assurance should have a strong passion for retail and a keen eye for content and creative details, leading a team of QA professionals. You will be responsible for ensuring flawless execution across high-impact retail merchandising projects. This role serves as a strategic partner between clients and agency teams, leading quality control in a program of significant scale, volume, and
complexity.
In this role, you will collaborate closely with project management, creative, and product on teams, working with both local and nearshore resources to maintain quality, consistency, and efficiency in execution. This is an exciting opportunity to contribute to the success of a blue-chip client, driving quality
assurance best practices in a dynamic and fast-paced retail environment.
Candidates must be located in the U.S. (East Coast preferred or willing to work Eastern Time hours).
Responsibilities • Champion QA Excellence - Advocate for the QA team's critical role in ensuring quality deliverables. Communicate QA standards to stakeholders and collaborate with cross-functional teams to drive
alignment and adherence to QA processes. • Ensure Flawless Planogram Execution - Act as the final checkpoint to validate that all planograms are accurately implemented and maintained, ensuring they meet strict specifications such as consistency, visual indicators, spacing, sizing, product accuracy, and volume accuracy. Deliver all planograms on time-no exceptions-while exceeding client expectations. • Oversee End-to-End Testing & Timeline Management - Lead quality assurance initiatives, managing testing workflows, resources, and schedules to guarantee the on-time delivery of high-quality planograms and retail documentation. • Refine QA Policies & Procedures - Develop and continuously enhance QA policies and best practices to align with industry standards and organizational goals. Work closely with QA leadership to update documentation as processes evolve.• Drive Proactive Communication & Issue Resolution - Keep project management informed of progress, dependencies, and challenges. Collaborate across teams to mitigate risks and maintain project timelines. • Manage Defect Documentation & Resolution - Ensure thorough and structured documentation of defects, working with cross-functional teams to track and resolve issues effectively. • Test Brand & Accessibility Standards - Validate that deliverables adhere to brand guidelines and WebContent Accessibility Guidelines (WCAG) to ensure compliance across various types of retail
documentation. • Collaborate with Distributed Teams - Work effectively with internationally distributed teams across disciplines and time zones, ensuring seamless execution of retail merchandising initiatives. • Demonstrate Ownership & Accountability - Take initiative with self-directed task management ensuring accountability for project deliverables and quality. • Foster a Knowledge-Sharing Culture - Mentor and guide QA analysts, fostering a collaborative environment and promoting best practices for troubleshooting and quality assurance methodologies.
Qualifications • 7+ years of hands-on experience in quality assurance / quality control for retail projects, with a focus
on planogram development and product lifecycle changes. • 2+ years of QA leadership experience including team management and strategic planning. • Proven ability to lead QA initiatives, including project leadership, end-to-end testing oversight, resource allocation, and timeline management to ensure high-quality deliverables. • Experience managing distributed teams across multiple :me zones, including both local and nearshore resources. • Strong stakeholder engagement skills, with direct experience collaborating with clients and cross-functional leadership. • Technical proficiency in InDesign or similar digital publishing software. • Experience with project tracking tools such as Jira or equivalent. • Strong adaptability in fast-paced environments, capable of working independently and within a larger team. • Excellent communication, organization, and time management skills. • Expertise in defect management and reporting, ensuring high-quality issue tracking and resolution. • Process Improvement Mindset - Continuously seeks ways to enhance workflows for increased agility and quality. • Strongly preferred: Knowledge of Web Content Accessibility Guidelines (WCAG) and accessibility testing. • Nice to Have: Experience with VectorWorks, CAD software, or other 2D/3D rendering tools.
Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Level Studios is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $87,210 - $137,195/yearly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/1/25.
#LI-MJ1