Job ID: 2915008 | Amazon Web Services, Inc.
AWS Kumo is a fast-growing, agile and collaborative team of technologists with diverse backgrounds from all parts of the globe including United States, Canada, South Africa, Australia, and other geographies. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes AWS Managed Services (AMS), AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-service Automation, Support Center, next generation Routing, and more, as well as all the internal tooling used by our global AWS support organization to provide exceptional customer engagement. Kumo’s product portfolio includes AI/GenAI to build the next generational experiences for customers, predictively recommend solutions and proactively solves customer problems.
We're looking for a talented, passionate User Experience designer to join our team, with specific focus on developing and refining GenAI design solutions for our portfolio products. The ideal candidate is comfortable with complexity and solving hard problems. They have experience in enterprise products and have strong ideation skills, holistic systems thinking, deep attention to detail, with a passion for making difficult tasks into simple delightful experiences. In this role, this UX designer will work closely with Product and Engineering partners. Collaboration and product ownership is essential, as well as being a great communicator, who can tame ambiguity and align with stakeholders.
BASIC QUALIFICATIONS
- 8+ years of UX designer or interaction designer experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Bachelor's degree in design / human-computer interaction (HCI)
PREFERRED QUALIFICATIONS
- Experience in delivering design solutions for projects of large scope and complexity
- Experience designing in an agile development environment
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Excellent verbal communication and presentation skills. Experience working with distributed teams. Experience working with enterprise design systems.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr