Lead Designer Job at TBWA\Chiat\Day in Chicago

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. The Opportunity: Does getting paid to design and work in the live event space sound like a dream come true? If you live and breathe sports, music, comedy, or theater and have an awesome portfolio, this job is for you! Our team is looking for an enthusiastic and collaborative designer to make an immediate impact across Vivid Seats and Vivid Picks (Daily Fantasy Sports). As our Lead Designer, you'll work on various projects across the Marketing team. You’ll collaborate with a Creative Director, digital and UX designers, an amazing animator/editor, and copywriter to bring your creative ideas to life. Ever design a billboard in the middle of Times Square? What about an experiential event at Lollapalooza? We’re doing tons of cool stuff over here on the Creative & Brand team, and we would love to have you join us. One minute you could be shooting for TikTok and IG in our in-house production studio, giving away free tickets to a Post Malone concert through our Game Center, and the next day you could be helping plan a campaign for football season. Every week is different in the live event industry – we promise you’ll never get bored! You’ll collaborate with different teams at the company: Social, UX/Product, CRM/Email Marketing, PR/Comms, and our partners: ESPN, Bleacher Report, and NYPost. The ideal candidate is tapped into social media and design trends, has video production skills, and keeps up with the newest tech and design trends to help craft breakthrough content for our brand. How your role contributes to the success of Vivid Seats: Come up with new ideas for campaigns, initiatives, and cool brand partners! Lead campaign work from start to finish. Work with Product, CRM, Social, and PR Leadership to help craft the brand’s strategy and creative vision. Actively participate in brainstorming sessions and lead creative teams as needed by interpreting the creative brief from a design perspective. Mentor and lead other designers on the team. Work across teams to oversee the sourcing, ideation, and co-creation of original content purpose-built for social, utilizing our brand new, state-of-the-art content creation studio. How your role expectations will progress as a Lead Designer in the first 30, 90, and 180 days: 30 days in: Complete new hire orientation, gaining the resources you need to be successful. Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers. Acclimate to Vivid Seats’ values and organizational goals to understand how your department drives initiatives forward. Learn how the marketing & creative teams collaborate to bring campaigns to market. Gain an understanding of the brand’s look and feel, social channels, and media outlets. 90 days in: Develop and lead initiatives for your stakeholders that enhance processes, drive innovation, and build on Vivid Seats values. Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives. Work with marketing and creative team members to lead the design for Vivid Seats and Vivid Picks (Daily Fantasy Sports) creative campaigns including short-form social posts (Twitter, YouTube, Google, Instagram, Facebook, TikTok, etc.), long-form emails and newsletters, banner ads, and internal ad hoc requests. Work with cross-functional teams to help build out the VisID and graphics for our brand’s look and feel. Consistently seek out new opportunities to improve the design team and the business. 180 days in: Design and implement process improvements that positively impact the creative team. Play an active role in continued learning to advance creative skill sets necessary for team goals. Bring observations and opportunities to drive initiatives to level up the creative team effectiveness internally and in the company. Identify and implement deeper personalization within existing social and digital campaigns that align with broader team goals and KPIs. What You’ll Bring: BA/BS degree in a related field or equivalent experience. At least 6+ years of relevant experience. Proven experience in an agency or brand-side design role, with a focus on high quality and multi-form graphic design and art direction experience. Portfolio of work showcasing your graphic design capabilities; candidates must provide their portfolio URL to be considered. Expertise in branding, style guides, typography, video production, and digital marketing (email, social, and display channels). Ability to work in a fast-paced, ever-evolving environment with quick turnaround times and changing priorities. Drive to keep up with new trends in design, advertising, social media, digital, and pop culture. Eager to learn and grow with our team; must take feedback well and operate as a collaborative team player. Must manage time effectively and move quickly to turn around real-time social projects or email campaigns. Video production, editing, and animation skills are a plus. A passion for live events (music & sports) is desired. Vivid Seats Pay Transparency Disclaimer: Full-time offers from Vivid Seats include annual bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications. Full Salary Range: $95,000-$125,000 USD Location: Chicago, IL We believe in a hybrid working model which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office and content studio, bursting with the energy of live events fandom and the vibrancy of Chicago’s rising tech scene. Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements, and we encourage you to apply regardless of whether you meet every qualification. Apply for this job #J-18808-Ljbffr