Audio/Visual Banquet Captain Job at General Hotels Corporation in Indianapolis

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General Hotels Corporation has an immediate opening for an Audio/Visual Banquet Captain to join our hotel team at the Crowne Plaza Indianapolis Airport Hotel! Reporting to the Director of Banquets, the Audio/Visual Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel.

The A/V Banquet Captain is responsible for a variety of tasks, including:

• Setting up and taking down equipment, including: Microphones, Monitors, Projectors, Projection Screens, Lighting, and Laptops.
• Inspecting and setting up all Audio/Visual Equipment per the Banquet Event Order’s exact specifications.
• Working with clients in a professional manner to ensure their Audio and Visual requests are met.
• Troubleshooting any technical issues that may arise.
• Ensuring equipment is properly stored.
• Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time.
• Performing Pre-Event meetings with team members, the sales department, and clients.
• Managing inventory of banquet items and notifying the Banquet Director when items are low in inventory.

The ideal candidate for this position will possess the following skills:

• Excellent customer service skills.
• Strong communication skills in English, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Ability to work well under pressure.
• Ability to stand, walk, bend, lift, and perform other movements required to effectively set up and take down A/V equipment.
• Ability to move and carry A/V Equipment, including microphones, screens, projectors, monitors, and other heavy banquet equipment.
• Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest.
• Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed.
• Previous A/V equipment set-up experience is required; prior hotel experience is preferred.

Benefits include:

• Medical, Dental, and Vision Insurance Options.
• Company Paid Life Insurance.
• Company Paid Telemedicine.
• Supplemental Life Insurance.
• 401(k) with company match.
• Earned Wage Access (“on-demand pay”) through PayActiv.
• Hotel Room Discounts.
• Company Paid Employee Assistance Program.
• Perks through Benefit Hub.
• Generous Time Off Package.

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality