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Express Employment

Express Employment is hiring: Service Writer in Grand Rapids

Express Employment, Grand Rapids, Minnesota, United States

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Located in Grand Rapids, MN

Salary: $20.00/hour

Service Writer

Express Employment is seeking a Service Writer to join a reputable company in Grand Rapids, MN. This role is responsible for coordinating repair and maintenance services, ensuring top-quality customer service, and managing work orders efficiently.

Key Responsibilities:

  • Serve as the primary point of contact for customers needing boat and marine equipment repairs.
  • Assess customer needs, document service requests, and provide accurate cost estimates.
  • Coordinate with marine technicians to schedule and prioritize repair work.
  • Keep customers updated on service status and completion timelines.
  • Process invoices, warranty claims, and service records accurately.

Qualifications:

  • Experience in a service writer, advisor, or customer service role, preferably in a marine, automotive, or mechanical setting.
  • Strong communication and organizational skills.
  • Proficiency in service software and computer systems.
  • High school diploma or equivalent (technical or vocational training in marine mechanics is a plus).

Apply online or at our office:
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Our location:
Express Employment Professionals
102 3rd St. NE, Suite 100
Grand Rapids, MN 55744

Need more information about this job?
Call or text us at 218-326-9461.

One of our top priorities is supporting a healthy work environment and being easy to do business with. That is why we offer an online application process as well as a phone interview process. Express Employment Professionals can help find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support.

#3371OS

Express Office: Brainerd/Grand Rapids

102 Northeast 3rd Street

Suite 100

Grand Rapids, MN 55744