Creatvsj is hiring: Community Media Specialist in San Jose

Background Regarding the Organization

CreaTV San José is a nonprofit Community Media Center in downtown San José. Our mission is to inspire, educate, and connect San José communities, using media to foster civic engagement. Serving the San José and Silicon Valley community since 2008, CreaTV is a nationally recognized Community Media Center focused on access to media and technology, the art of storytelling, and digital equity issues.

CreaTV manages four public and educational Comcast cable channels, airing locally produced content. CreaTV offers monthly workshops in media production to the public and provides a vast array of video production services to clients, including nonprofits, cities, schools, and individuals wanting to produce content for the channels. Our vision is to give everyone in San José the opportunity to have a voice by providing access to tools, training, production, and distribution platforms. We believe this can transform and deepen our community conversations.

In 2022, we led an effort to create a collaborative event and production space activated by the community and designed to reflect the diversity of San José. Our goal is to redefine how creative spaces are developed and used to transform a community. This new venture - Open San José - features 18,000 square feet of office space, gallery, and public spaces, a large studio, and multi-purpose rooms that are fully equipped with technology and designed to be used for live and hybrid meetings, rehearsal space, podcast and media recording, training, and more. Currently, 8 nonprofits call Open San José home, and in 2024, we welcomed close to 16,000 visitors into the community center.

The Position

CreaTV seeks a dynamic, community-minded media/technology creative interested in working with a small team to lead the organization’s partner and educational activities collaboratively. The right candidate will bring enthusiasm, innovation, and a creative approach to expanding our reach in the community, strengthening current relationships, and developing relevant, community-centered educational and engagement opportunities.

The Community Media Specialist, under the supervision of the Education and Community Manager, provides administrative and technical support, supervision, and training in the operation and use of all CreaTV San José facilities and equipment. This position will assist in creating a comfortable and creatively stimulating learning environment (physically and virtually) for people from all walks of life— including the general public, college interns, local nonprofit organizations or service clubs, local government staff and officials, high school students enrolled in vocational programs, and youth groups.

In addition, the Community Media Specialist, alongside 2 Community Media Coordinators, will assist in creating opportunities for creative professionals, community producers, and community members to explore uses of media technology and tell stories of social and cultural relevance that impact the community. The ideal candidate should have strong technical skills, knowledge, and desire to support issues of equity in media and tech, as well as experience in transferring knowledge and skills in a variety of community situations.

Responsibilities: (include but not limited to)

• Act as a community ambassador and key CreaTV and Open San José representative.
• Execute and oversee an innovative media arts education program for youth and adults.
• Collaborate with the community team on educational and events programming.
• Provide hands-on instructional training in the operation of studio, editing suites, and field equipment in community workshops.
• Work closely with Marketing and Communications to ensure effective promotion of CreaTV media education, arts and culture events, and partnership programs.
• Coordinate with Creative Services and Facility Services to organize and manage equipment use, production services, and facility engagement events.
• Foster an active space where community members and media makers can connect with each other and where participants feel welcome and engaged.
• Lead community outreach to engage with community members and like-missioned nonprofits, working to increase membership, custom education offerings, and relationship building.
• Curate arts and culture events that highlight local artists and organizations, bringing the community together around relevant issues.
• Manage intern and volunteer programs, ensuring programs provide a meaningful and mutually beneficial experience that supports CreaTV’s priorities and goals.
• Advance data collection and management of membership renewals, equipment and room rentals, and member database.
• Gather feedback, input, and design ideas for educational programs from CreaTV staff, community media colleagues, educational contacts, and other resources to inform programmatic changes.
• Provide inventory control and general maintenance of facility and equipment resources used in training/instructional activities.
• Other duties as assigned.

Desirable Skills and Abilities

• Knowledge of community media, civic tech, public access TV, and a basic to advanced understanding of media production and creation.
• Ability to convey knowledge of highly complex equipment and production or technology techniques to community users of various ages and levels of expertise.
• Generally technology savvy and/or willing to learn and develop technology and media skills.
• Nonprofit outreach, community building, and/or membership building experience.
• Work creatively and flexibly in a team environment, operating autonomously under minimal supervision, and both provide and accept direction, supervision, and guidance when appropriate.
• Convey a warm and welcoming public manner.
• Work effectively in a volunteer environment.
• Additional Language skills (Spanish or Vietnamese).

General Requirements

• Strong customer service skills.
• Strong written and verbal communication skills.
• Technically proficient in aspects of media production and knowledge of Adobe Creative Suite and Canva.
• Must be able to climb ladders and be able to lift up to 50 pounds.
• Must be able to operate a camera, monitor audio, and watch videos for quality control.
• Must be able to operate small push buttons and switches associated with audio boards, cameras, switchers, tripods, and editing systems.
• Must possess and maintain a valid California driver's license, have a safe driving record, and maintain California minimum required automobile insurance.
• Able to work a flexible work schedule, including evenings and weekends.

Education and Experience

Any combination of education and experience that provides the skill, knowledge, and abilities required.

• Two years of television or media production experience.
• Two years of media production training at college or trade school/occupational training level.
• Two years of experience teaching media production or community-based technology training.

Compensation

This is a full-time, non-exempt position with a generous benefits package, including health, dental, vision, retirement, and unlimited paid time off. $31.25 - $36.60 per hour.

People of color, women, formerly incarcerated people, LGBTQ+ individuals, and community visionaries are strongly encouraged to apply.

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