Marketing Operations Coordinator

As the Marketing Operations Coordinator, you will handle back-office support, including invoice generation, payment management, expense reconciliation, and data tracking. You will also assist the Director of Marketing with showroom events, coordinate local industry participation, and manage special projects like experiential activations and gifting initiatives. At AJ Madison, you’ll have ample opportunities to grow as you take on new challenges and expand your knowledge of various business functions.

What You’ll Be Contributing:

Invoice and Payment Management:

• Generate and track invoices, ensuring timely receipt of payments from brand partners.
• Process and track marketing invoices, ensuring accurate payment status reports.
• Review and track credit card charges, verifying all charges with the team and collecting necessary documentation for accounting.
• Ensure invoices are processed according to the instructed process, preventing duplicate payments.

Analytics and Reporting:

• Assist in tracking and organizing data from marketing campaigns (email, social media, digital ads).
• Generate performance reports, providing insights to support data-driven decision-making.
• Assist with audience segmentation and personalization projects, leveraging data to enhance marketing efforts.
• Present data clearly using tools like Excel, Google Sheets, and Canva.

Event and Project Support:

• Support planning, execution, and recapping of local market events.
• Coordinate logistics for events, including vendor contracts, invoicing, payments, schedules, and communication.
• Assist with experiential marketing projects, including gifting initiatives and promotional supplies inventory.
• Ensure accurate tracking and management of showroom hours and event-related tasks.

Qualifications:

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (or equivalent experience).
• Experience: 1-2 years in marketing operations, administrative support, or a related field.
• Technical Skills: Proficiency in Microsoft Excel/Google Sheets, experience with analytics tools (e.g., Google Analytics), and familiarity with Canva or similar design tools.
• Communication Skills: Strong written and verbal communication skills, with a customer-focused attitude.
• Organizational Skills: Excellent attention to detail, strong time management skills, and the ability to multitask.
• Problem-Solving: Strong analytical skills and the ability to tackle challenges efficiently.
• Event Planning: Experience with logistics, budgeting, invoicing, and vendor management for events.
• Adaptability: Eagerness to learn and a flexible approach to a fast-paced environment.
• Team Player: Collaborative mindset with a strong sense of accountability and ownership.