Lead Technical Writer Job at IP Infusion in Santa Clara

Job Title - Lead Technical Writer

Location: Santa Clara, California

We are looking for a Lead Technical Writer to develop, write and deliver proprietary technical publications and other original content that enables OEMs and customers to manage their networks using IP Infusion’s patented ZebOS Network Platform software.

Responsibilities

1. Creating API, Architecture and Command Reference Technical Documents.
2. Creating feature matrix and platform support documents for the new release of the products.
3. Creating Hardware Compatibility List matrix for the network boards and transceiver support documents.
4. Creating Installation guide and boot software guides of IP Infusion products for the supported versions.
5. Organizing and preparing Release Notes, feature support guide, limitations, and workarounds.
6. Organizing in Release planning, Project planning with relevant stakeholders to plan strategy and mitigate documentation risks in advance.
7. Publishing guides and architecture documents in FNO and FTP server.
8. Testing the features and CLI commands of the protocols developed for each release.
9. Transferring technical expertise and understanding of the products and protocols of IP Infusion to team-members.
10. Utilizing knowledge of our underlying architecture, schema, and code for our proprietary Networking Products ZebOS-XP and OcNOS developed by IP Infusion in order to lead and develop Feature Matrix, Config guides, Installation guides, Ansible, Netconf and other feature guides.

Requirements

1. Bachelor’s degree (or equivalent) in Computer Engineering, Computer Science, Electrical or Electronics Engineering or related engineering/scientific/quantitative field.
2. 6+ years of progressive experience, including experience in the computer software industry. Experience specifically with developer documentation, APIs, and networking technology and protocols; C programming, including an ability to read code; project management skills with cross-functional teams; publications processes, tools, and information delivery mechanisms.
3. Ability to design and write technical networking documentation for networking protocols; designing and implementing technical documentation Suites; FrameMaker, Acrobat, WebWorks ePublisher, Word, Power point; illustrating with Microsoft Visio; Doxygen, Javadoc document generation system; XML and XML-based authoring systems, and Linux.
4. Experience documenting the architecture, schema and model of the networking products and protocols.
5. Experience with the software development lifecycle.

Compensation Information:

Please note that the offered rate of compensation will be based on a variety of non-discriminatory factors, including education, experience, qualifications, the external labor market, and internal equity. Variable incentives may also be offered. The Salary range for this role is $120,000 -$166,000/ annual salary. Salary is negotiable for the right candidate.

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