Wake County is hiring: Library Assistant - East Regional Library in Knightdale

What You'll Be Doing

Wake County Public Libraries is looking for a dedicated full-time Adult Services Library Assistant who loves working with the public!

Full-time Library Assistants in an Adult Services Department balance their time working on busy service desks with providing operational and programming support. Library Assistants provide reference, readers’ advisory and basic technology assistance to members, and support youth programming under the direction of a Librarian.

Key Responsibilities:

• Work directly with the public on a service desk providing excellent customer service, including checking books out, issuing new library cards, and providing assistance with patron informational and reading needs.
• Provide operational assistance to maintain the efficient running of the library, which may include assisting with the coordination of Library Page schedules and work.
• Assist in the delivery of library programs for youth under the direction of a Librarian.
• Assist the public with basic technology and online searching.
• Create attractive book displays.

Location:
East Regional Library, Adult Services
946 Steeple Square Ct.
Knightdale, NC 27545
Schedule:
Mon 12:00 – 9:00
Tues 8:00 – 5:00
Wed 8:00 – 5:00
Thurs 8:00 – 5:00
Fri 8:00 – 5:00
Every 4th weekend Saturday 8:00 – 5:00, Sunday 8:00 – 5:00

Apply today to start an amazing career in public service!

About Our Team

Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. The Libraries embrace the county core values and strive to be a workplace that is diverse, equitable and inclusive. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County.

The Basics (Required Education and Experience)

• Associate's degree
• No specific experience required
• Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Public Library experience working on a service desk
• Customer Service or Bookstore experience
• For some locations, Spanish-language skills desired

How Will We Know You're 'The One'?

• Enjoys working with people and excels at providing customer service.
• Possesses excellent interpersonal and communication skills.
• Is energetic, motivated, and takes initiative.
• Is detail-oriented, flexible, and adaptable to change.
• Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly.
• Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and authors.

About This Position

Location: East Regional Library, Knightdale, NC 27545

Employment Type: Regular

Work Schedule: 40 hrs per week, including a regular evening shift and weekend rotation

Hiring Range: 22.13 - 28.73

Market Range: 22.13 - 28.73

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 3/26/2025