Senior UX Researcher _ Philadelphia, PA

Senior UX Researcher – Agents of Innovation Monetization Location: Hybrid , Philadelphia, PA Senior UX Researcher role. In this role, you will lead research studies focused on delivering impactful data for institutions that practice value based care. You will incrementally innovate with product, design, engineering, and data science, informing the direction of the client's reporting. o Proactively plan and organize recruitment in partnership with our ResearchOps team. o Guide evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards "symphony” moments. o Collaborate with product and UX to inform product strategy based on findings. o Proactively use data to establish key metrics for customers, enabling their success. Practical and theoretical knowledge of qual and quant research methods (JTBD, usability testing, concept testing, data mining) and user-centred design methods. · Experience presenting to executive-level stakeholders, influencing business strategy. · A portfolio of case studies illustrating their impact on web applications, AI, APIs, etc. · Front-end UI development experience. Experience working in an agile environment with issue tracking tools (Jira). · A passion for building easy to use, delightful user experiences. · Ability to conduct research studies end to end within a team, at an agile pace. The ability to synthesize data rapidly using quant methods is a plus, and to work with quant data to inform insights. Phone : 470 451 0404