Technical Writer Job at Trident Consulting in Austin

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Trident Consulting is seeking a Instructional/Technical Writer for one of our clients in Austin, TX – Hybrid, a global leader in business and technology services.

Role: Instructional/Technical Writer

Location: Austin, TX – Hybrid

Duration: Contract

Skill Set:

• Adult Learning Theory
• Technical Writing
• Communication Skills
• Attention to Detail
• Learning & Development
• Content Writer
• Instructional Writing

Job Description:

• Understand the entire lifecycle of training/documentation, from analyzing needs to creating content to delivery and evaluation.
• Ability to write across multiple modalities in learning/training and development - includes, but not limited to, live classes [ILT and vILT], online content [elearning/SGT, video], knowledge, etc.
• Understand the latest release of tools, apps, and relevant information to effectively create and deliver content; additional ability to answer questions around content.
• Develop content on, and for, macOS, iOS, and iPad; and use a variety of tools to create content, such as editing software, LMS/CMS, content creation tools/software.
• Create training materials designed for in-person and distance-learning/self-paced, including, but not limited to, in-person and remote audience [Instructor Led Content], web-based content such as instructional/informational videos and interactive self-guided format courses; including but not limited to pre-production, production, and post-production.
• Develop, deliver, review, and create content on, but not limited to, various proprietary and 3rd-party applications, across varying modalities as mentioned above.
• Deliver thoughtfully designed work which maximizes ease of use across a variety of audiences while remaining true to Apple’s history of clean, aesthetically pleasing interfaces and materials.
• Provide regular communications, including, but not limited to updates in meetings, and via online communication tools, with various stakeholders, leadership, and people across Apple and vendors as needed.
• Use and knowledge of, but not limited to, Storyline, Final Cut, Screen Flow, Adobe Captivate 2022, Camtasia or other Online Content Tools used for direction and implementation of project work for testing and production. Vendor to provide software chosen for Apple project work. All Apple security and compliance rules will be followed.
• Collaborate with content developers across modalities to make consistent and cohesive training offerings.
• Support the global training team by assisting with training material reviews, asset management, and various regional projects.

About Trident:

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting