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Wayfair

Associate, Employee Wellness and Benefits Communications

Wayfair, Boston, Massachusetts, us, 02298

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The Wayfair Benefits team is currently seeking an entry level Benefits Associate to join our innovative Talent team. In this role you will be at the forefront of designing, administering and communicating our employee wellness programs and benefits offerings for our North American workforce. As the benefit and wellness associate you will play a key role in collaborating with internal teams, external vendors and employees ensuring the successful delivery of initiatives that support our commitment to employee well being and benefits related information.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

What You'll Do:

Assist in planning, implementing, and promoting company-wide wellness programs. Coordinate with external wellness vendors to ensure seamless program execution. Collect and analyze employee feedback to improve wellness offerings. Support the day-to-day administration of employee benefits, including health insurance, retirement plans, leave programs, and other perks. Act as a point of contact for employee inquiries regarding benefits and wellness programs. Help onboard new employees by providing clear and concise benefits information. Create and distribute engaging benefits-related communications via email, newsletters, intranet, and other internal channels. Maintain the benefits section of the company’s portal, ensuring that content is up-to-date and user-friendly. Develop communication campaigns to increase awareness and participation in wellness and benefits programs. Assist in preparing benefits utilization reports and wellness program metrics to track engagement and effectiveness. Maintain accurate benefits and wellness program records in compliance with company policies and regulations. Stay informed about regulatory changes (e.g., ACA, COBRA, HIPAA) and assist with ensuring company benefits programs are compliant. Support the annual open enrollment process, including preparation of materials and answering employee questions.

What You'll Need

Bachelor’s degree in Talent, Business Administration, Communications, or a related field. Strong organizational and time-management skills, with a keen eye for detail. Excellent written and verbal communication skills, including experience creating employee-facing content. Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

Preferred but not required:

Internship or previous work experience in Talent, Benefits, or Communications. Familiarity with wellness program design and employee engagement strategies. Proficiency in Google productivity tools, Slack, Canva, and BrightSpot a plus.

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