Cella
Location: El Segundo, CaliforniaJob Type: ContractCompensation Range: $55 - 65 per hour
Cella is seeking a Digital Community Manager to join our client, a reputable and iconic brand in the beauty and cosmetics industry, for a 5-month full-time contract. Bring your passion for beauty and storytelling to the Digital Community Manager role, where you will be responsible for supporting brand community management, building relationships with the brand communities, aiding in content creation efforts, and supporting additional digital activities as needed. In your role, you'll significantly impact the brand by driving organic lift and awareness of the brand and its' iconic products. Responsibilities:
Aid in brand awareness and foster brand love through management of our community communications
Manage and monitor community inbounds across all social platforms
Conduct positive, proactive and consistent engagement with fan queries, consumer/creator content and industry trends
Help refine and articulate Brand's authentic voice on social media through engaging copy/captions
Communicate with the customer service team on product orders and promotions
Demonstrate ability to spot potential crisis and escalate consumer inbounds that need attention
Support proactive and reactive organic relationship building with influencers and community
Foster development of new relationships on behalf of Brand
Support ordering of product for send outs to seed and support growing community of fans!
Engage in social listening to identify and act on trends with agile content creation
Bring product education to life via engaging social content
Support content capture at events and on set where applicable
Identify, source and secure organic UGC opportunities to insert in to owned brand social content
Collaborate and align with key partners to ensure marketing campaigns, new product launches, events and partnerships are supported on social
Support analytics and reporting via daily, weekly, monthly and quarterly reporting
Utilize data-driven insights to refine community management strategies, ensuring content effectiveness and continuous improvement
Share back weekly and monthly community insights and metrics for cross-functional tracking and reporting
Generate competitive reports and engage in competitive outreach
Qualifications:
2+ years in social media management and community management
Excellent verbal communication and writing skills
Passion for storytelling
A creative eye to curate cohesive tone of voice in community management
Ability to work in a fast-paced environment
Self-starter with an entrepreneurial spirit
Enthusiastic attitude and flexibility to adapt to a rapidly changing marketplace
Passionate about social and digital media with an eye for trends
Strong collaborator
Passionate about makeup and pop culture, beauty enthusiast is a plus!
Willing to work some nights and weekends as needed
Experience with content creation is a plus but not mandatory
Ability to commute to our Los Angeles office 3 days a week
JOBID: 1085334
#LI-CELLA
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Cella is seeking a Digital Community Manager to join our client, a reputable and iconic brand in the beauty and cosmetics industry, for a 5-month full-time contract. Bring your passion for beauty and storytelling to the Digital Community Manager role, where you will be responsible for supporting brand community management, building relationships with the brand communities, aiding in content creation efforts, and supporting additional digital activities as needed. In your role, you'll significantly impact the brand by driving organic lift and awareness of the brand and its' iconic products. Responsibilities:
Aid in brand awareness and foster brand love through management of our community communications
Manage and monitor community inbounds across all social platforms
Conduct positive, proactive and consistent engagement with fan queries, consumer/creator content and industry trends
Help refine and articulate Brand's authentic voice on social media through engaging copy/captions
Communicate with the customer service team on product orders and promotions
Demonstrate ability to spot potential crisis and escalate consumer inbounds that need attention
Support proactive and reactive organic relationship building with influencers and community
Foster development of new relationships on behalf of Brand
Support ordering of product for send outs to seed and support growing community of fans!
Engage in social listening to identify and act on trends with agile content creation
Bring product education to life via engaging social content
Support content capture at events and on set where applicable
Identify, source and secure organic UGC opportunities to insert in to owned brand social content
Collaborate and align with key partners to ensure marketing campaigns, new product launches, events and partnerships are supported on social
Support analytics and reporting via daily, weekly, monthly and quarterly reporting
Utilize data-driven insights to refine community management strategies, ensuring content effectiveness and continuous improvement
Share back weekly and monthly community insights and metrics for cross-functional tracking and reporting
Generate competitive reports and engage in competitive outreach
Qualifications:
2+ years in social media management and community management
Excellent verbal communication and writing skills
Passion for storytelling
A creative eye to curate cohesive tone of voice in community management
Ability to work in a fast-paced environment
Self-starter with an entrepreneurial spirit
Enthusiastic attitude and flexibility to adapt to a rapidly changing marketplace
Passionate about social and digital media with an eye for trends
Strong collaborator
Passionate about makeup and pop culture, beauty enthusiast is a plus!
Willing to work some nights and weekends as needed
Experience with content creation is a plus but not mandatory
Ability to commute to our Los Angeles office 3 days a week
JOBID: 1085334
#LI-CELLA
#LI-CC1
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.