CTDS Service Designer
CyberTec - Hartford, Connecticut, us, 06112
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Overview
CTDS
Service
Design
erRequisition Name IT Business Intelligence Architect - Level 4Folder DAS - Digital (PiggyBack)Customer CT DASQuantity
Requested 4Location Hybrid(450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103-0000)The
Service
Design
er will need to conduct in-person user research in Connecticut. Rate: 80 C2C 1 Professional Reference + if candidate is on C2C then Cooperation name Minimum 12 Years' experience Submission Deadline 08/31/2023 Description
This role involves conducting user research to inform digital service design and improvement for the State of Connecticut. The candidate will collaborate with cross-functional teams, facilitate workshops, analyze qualitative and quantitative data, and communicate findings effectively. The position requires experience in human-centered research, stakeholder engagement, and service design methodologies. Skills required
Experience in human-centered design and research methodologies Ability to facilitate workshops and user engagement activities Strong analytical skills for qualitative and quantitative data Excellent communication skills, able to simplify technical jargon Experience with research tools and data collection methods Preferred Skills & Qualifications
Design-related degree or relevant industry experience Knowledge of design tools (Adobe Suite, Miro, Microsoft Office) 3+ years professional experience or graduate degree Project management experience Nice-to-Have Skills
Bilingual abilities Strong visual design aesthetic Experience in community-based and participatory design Experience in social impact projects
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