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Job Title: Lead UX Writer

Duration: 03+ Months with Possible extension

Location: Palo Alto, CA (Hybrid)

Job Description: All resumes should include a link to a portfolio, password protected, at the top of the resume. Resumes without this will be rejected. The portfolio should highlight the candidate's digital product writing experience, preferably with end-to-end flows. This role is hybrid, requiring 3 days per week onsite in Palo Alto or Irvine, CA.

Schedule: 9-6, Monday-Friday

Role: Sr. UX Writer - In-vehicle experience

Responsibilities:

1. Collaborate with design, product, and engineering teams, contributing to various stages from strategy to production.
2. Balance brand voice expression with UX principles, guiding users effectively through the experience.
3. Shape user experiences and design interactions that are unique to the brand.
4. Become an expert in our products, translating complex information into clear, approachable language.
5. Work within and expand our copy system to ensure consistency across the ecosystem.
6. Contribute to other projects such as naming or feature positioning as needed.

Qualifications:

1. 5+ years of experience in writing for brands and digital products.
2. A portfolio showcasing digital product experience with end-to-end flows and engaging copy.
3. Proficiency with Figma, Google Suite, Jira, and Confluence.
4. Ability to present work effectively, explain thinking, and collaborate to realize vision.
5. Familiarity with research methods to define verbal strategies.
6. Experience with testing and iterating on content.
7. Ability to learn quickly, manage multiple projects, and adapt to changing priorities.

The role:

As a Sr. UX Writer, you will work within our Digital Studio team across in-vehicle, mobile app, and web platforms to shape the digital experience through content and copy.

What you’ll be doing:

1. Partner with design, product, and engineering teams from strategy to production.
2. Balance brand voice with UX principles, focusing on effective communication across digital experiences.
3. Help shape user experiences and design interactions that are unique to the brand.
4. Become an expert in our products, translating complex information into clear language.
5. Maintain and expand our copy system for consistency across platforms.
6. Contribute to other writing projects like naming or marketing content.

The kind of writer you are:

• You enjoy shaping digital experiences through words, whether writing headlines or calls to action.
• You are comfortable influencing UX and shaping experiences, paying attention to both big picture and details.
• You can define clarity from ambiguity.
• You are collaborative, proactive, and problem-solving.
• You ask questions to understand better.
• You are willing to omit the Oxford comma if needed.

What you’ll need:

• 5+ years of experience in writing for brands and digital products.
• A track record of creating smart, inviting, and sharp copy.
• Comfort with presenting work, explaining ideas, and collaborating to bring visions to life.
• Familiarity with research to develop verbal strategies.
• Appreciation for testing and refining content.
• Ability to learn quickly, manage multiple projects, and adapt to shifting priorities.