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2 days ago Be among the first 25 applicants

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

DSI is an authorized AT&T partner, that has an immediate career opportunity for a motivated individual to fill one of our key roles as a Promotion Analyst on our SARA Plus software team.

As the Promotion Analyst, you will deliver first-level support to validate new updates along with providing support to internal users.

DSI offers competitive wages and an outstanding benefits package. This role also has opportunities for advancement, we prefer to promote from within. If you think you’d thrive in this role, submit your resume for consideration.

This is an in-office position that will report to our West Des Moines, Iowa office

About DSI

SARA Plus is a robust, enterprise-grade order entry and business management platform purpose-built for AT&T and DIRECTV partners. Supporting over 10,000 users nationwide, SARA Plus combines fully integrated order entry with advanced modules for inventory management, scheduling, financial reconciliation, and real-time analytics—all within a secure, scalable architecture. The platform’s direct API integrations with AT&T and DIRECTV enable real-time plan updates, compliance verification, and fraud detection, making it a mission-critical tool for high-volume retail and dealer operations.

For IT professionals, SARA Plus offers a dynamic environment where stability, performance, and innovation intersect. With both desktop and mobile applications, the platform is designed for extensibility, ease of deployment, and seamless user experience. Our team works at the intersection of data security, system integration, and UX optimization—supporting infrastructure, maintaining high availability, and continuously evolving features to meet the needs of a growing, distributed user base. Whether you're focused on DevOps, systems support, QA, or development, SARA Plus provides a meaningful opportunity to build and support technology that drives real business impact.

Responsibilities

• Support order entry and business management software
• Interact with external customers and internal users
• Logging and escalation of bugs and user feedback
• Work closely with the Application Support team on related projects
• Develop and maintain relationships between different channels and cross-functionally
• Competently work on multiple systems simultaneously
  
  

• Basic computer knowledge
• Type a minimum of 30 words per minute
• Proficient with Microsoft Office Suite
• Excellent initiative and interpersonal communication skills
• Capability to adapt quickly to changes
• Ability to establish and maintain effective working relationships in a team environment
• Represent the company in a professional manner
• Efficiently work with a team and independently
• Weekend hours may be required after the initial training has been completed
  
  

• $20 per hour
• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Telecommunications

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