Baptist Healthcare System, Inc.
Patient Access - Communications Specialist II - PRN
Baptist Healthcare System, Inc. - Richmond, Kentucky, United States, 40475
Work at Baptist Healthcare System, Inc.
Overview
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Overview
Job Description:
Job Title: Patient Access - Communications Specialist
Job Summary:
Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner.
Job Description:
* Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need. * Greet visitors in a professional and courteous manner. * Consistently ensure positive customer interactions * Manages difficult or emotional individual situations * Responds promptly to individual needs * Responds to requests for service and assistance * Fulfills commitments to individuals
Requirements:
* High school diploma or equivalent * One year customer service experience * Comfortable using common computer applications
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Job Title: Patient Access - Communications Specialist
Job Summary:
Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner.
Job Description:
* Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need. * Greet visitors in a professional and courteous manner. * Consistently ensure positive customer interactions * Manages difficult or emotional individual situations * Responds promptly to individual needs * Responds to requests for service and assistance * Fulfills commitments to individuals
Requirements:
* High school diploma or equivalent * One year customer service experience * Comfortable using common computer applications
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.