Compass Group
GENERAL MANAGER - ALASKA RAILROAD FOOD SERVICE, ANCHORAGE, AK
Compass Group - Anchorage
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Overview
GENERAL MANAGER - ALASKA RAILROAD FOOD SERVICE, ANCHORAGE, AK
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GENERAL MANAGER - ALASKA RAILROAD FOOD SERVICE, ANCHORAGE, AK
role at
Compass Group USA Salary: $95,000 - $140,000 /year Other Forms of Compensation: Eligible for 15% discretionary annual bonus Pay Grade: 15 About ESS Support Services Worldwide
ESS Support Services Worldwide is a division of Compass Group USA. ESS is a leader in providing remote foodservice and support in challenging environments, catering to clients' needs 24/7. We offer competitive wages, benefits, and 401k opportunities through Compass Group USA. Job Summary
As a General Manager with ESS Support Services Worldwide, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will build and maintain excellent relationships with employees, guests, the client, and other departments within the operation. Additionally, you will promote the professional growth and development of the entire team and manage all physical and financial aspects of the operation, including budgeting, client relationships, and employee relations. During the summer season, you will be required to work 60 to 70 hours per week, depending on business demand. Supervisory Responsibilities
Essential Duties and Responsibilities
Directly supervises 6+ supervisory and non-supervisory staff and is responsible for overseeing up to 75 employees in food and facility services. Directly manage staff in line with organizational policies and legal requirements, including hiring, training, and performance appraisal. Address employee complaints and resolve conflicts. Human Resource Functions
Approve hiring for all positions, set expectations for team roles, and develop service and culinary standards. Ensure compliance with HR paperwork and provide training for assistant managers and supervisors. Financial Resource Functions
Oversee all financial aspects of the project, ensuring timely payroll and accurate financial reporting. Collaborate with senior accounting staff on invoicing and budget development and ensure adherence to budgetary guidelines. Food And Beverage Functions
Collaborate with the Executive Chef on menu development and maintain food purchase agreements with vendors. Ensure food and beverage costs align with the budget. Safety Resource Functions
Ensure compliance with ESS safety policies and work with the HSE Manager on accident reporting. Maintain a zero-incident record. Qualifications
Bachelor’s degree is preferred, or equivalent professional experience Eight to ten years upscale food service experience, including four to five years’ experience at the management level Experience in personnel management including hiring, supervision, evaluation and succession planning Proven track record to achieve company goals in compliance with company/client policies and procedures Excellent leadership and organizational skills, and must possess attention to detail Supervisory, scheduling, training and coaching skills Effective problem solving and conflict management skills Experience in food purchasing, food costs and inventory control Ability to create budgets, flash reports, financial targets and forecasts Must be knowledgeable on HACCP controls along with proper storage and use of food Exceptional business etiquette and client relations Manages time effectively and prioritizes tasks to meet deadlines Strong catering experience required Conformity to the highest standards of personal integrity and ethical behavior Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint Certificates, Education, And Experience
TIPS, TAP or Alaska Responsible Serving of Alcohol ServSafe Food Protection Manager or equivalent Physical Demands
The role requires the ability to stand for extended periods, lift up to 50 pounds, and perform tasks that involve reaching and balancing. Vision abilities include close and peripheral vision. Work Environment
Employees may encounter moving machinery, heat, and cleaning chemicals in a moderately loud environment. Reasonable accommodation
To excel in this role, candidates must demonstrate proficiency in the specified job description. Reasonable accommodations will be provided for individuals with disabilities. Apply to Compass Group today!
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. ESS Support Services Worldwide maintains a drug-free workplace. Applications are accepted on an ongoing basis. ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement, paid parental leave, personal leave, plus other insurance which meets the needs of each individual. Req ID: 1403136
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Join to apply for the
GENERAL MANAGER - ALASKA RAILROAD FOOD SERVICE, ANCHORAGE, AK
role at
Compass Group USA Salary: $95,000 - $140,000 /year Other Forms of Compensation: Eligible for 15% discretionary annual bonus Pay Grade: 15 About ESS Support Services Worldwide
ESS Support Services Worldwide is a division of Compass Group USA. ESS is a leader in providing remote foodservice and support in challenging environments, catering to clients' needs 24/7. We offer competitive wages, benefits, and 401k opportunities through Compass Group USA. Job Summary
As a General Manager with ESS Support Services Worldwide, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will build and maintain excellent relationships with employees, guests, the client, and other departments within the operation. Additionally, you will promote the professional growth and development of the entire team and manage all physical and financial aspects of the operation, including budgeting, client relationships, and employee relations. During the summer season, you will be required to work 60 to 70 hours per week, depending on business demand. Supervisory Responsibilities
Essential Duties and Responsibilities
Directly supervises 6+ supervisory and non-supervisory staff and is responsible for overseeing up to 75 employees in food and facility services. Directly manage staff in line with organizational policies and legal requirements, including hiring, training, and performance appraisal. Address employee complaints and resolve conflicts. Human Resource Functions
Approve hiring for all positions, set expectations for team roles, and develop service and culinary standards. Ensure compliance with HR paperwork and provide training for assistant managers and supervisors. Financial Resource Functions
Oversee all financial aspects of the project, ensuring timely payroll and accurate financial reporting. Collaborate with senior accounting staff on invoicing and budget development and ensure adherence to budgetary guidelines. Food And Beverage Functions
Collaborate with the Executive Chef on menu development and maintain food purchase agreements with vendors. Ensure food and beverage costs align with the budget. Safety Resource Functions
Ensure compliance with ESS safety policies and work with the HSE Manager on accident reporting. Maintain a zero-incident record. Qualifications
Bachelor’s degree is preferred, or equivalent professional experience Eight to ten years upscale food service experience, including four to five years’ experience at the management level Experience in personnel management including hiring, supervision, evaluation and succession planning Proven track record to achieve company goals in compliance with company/client policies and procedures Excellent leadership and organizational skills, and must possess attention to detail Supervisory, scheduling, training and coaching skills Effective problem solving and conflict management skills Experience in food purchasing, food costs and inventory control Ability to create budgets, flash reports, financial targets and forecasts Must be knowledgeable on HACCP controls along with proper storage and use of food Exceptional business etiquette and client relations Manages time effectively and prioritizes tasks to meet deadlines Strong catering experience required Conformity to the highest standards of personal integrity and ethical behavior Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint Certificates, Education, And Experience
TIPS, TAP or Alaska Responsible Serving of Alcohol ServSafe Food Protection Manager or equivalent Physical Demands
The role requires the ability to stand for extended periods, lift up to 50 pounds, and perform tasks that involve reaching and balancing. Vision abilities include close and peripheral vision. Work Environment
Employees may encounter moving machinery, heat, and cleaning chemicals in a moderately loud environment. Reasonable accommodation
To excel in this role, candidates must demonstrate proficiency in the specified job description. Reasonable accommodations will be provided for individuals with disabilities. Apply to Compass Group today!
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. ESS Support Services Worldwide maintains a drug-free workplace. Applications are accepted on an ongoing basis. ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement, paid parental leave, personal leave, plus other insurance which meets the needs of each individual. Req ID: 1403136
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