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Job Summary: UX Designer will partner with a cross functional team of product, engineering, key stakeholders, and designers to create an end to end customer experience for our digital community. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential. Ultimately, you will make our product more user-friendly and intuitive to drive adoption and usage. Essential Duties and Responsibilities: The essential functions include, but are not limited to: Strong UI/UX design skills showcasing problem solving techniques focused on the customer Expertise in design software such as Figma, Figjam, and Miro. Deep understanding of user-centered design principles and practices. Strong understanding of usability principles, journey mapping techniques, information architecture, and interaction design. Experience in conducting user research and usability testing to support evidence-focused design decisions. Excellent communication skills to articulate design decisions and process. Define and execute a customer centric strategy to focus on the customer experience through user research Strong journey mapping experience. Developing wireframes and task flows based on user needs Collaborating with Designers and Developers to create intuitive, user-friendly software Understand product specifications and user psychology Conduct concept and usability testing and gather feedback Create personas through user research and dat Define the right interaction model and evaluate its success Work with existing UI Developer to create wireframes and prototypes around customer needs Find creative ways to solve UX problems (e.g. usability, findability) Basic Qualifications: Bachelor's degree in Design related area of focus, or other relevant discipline such as UX Design, Human-Computer Interaction, Design Thinking, or a related discipline. 8 years of proven experience as a UX Designer responsible for wireframes, prototyping, and designs advocating for customer experience. Other Qualifications: Strong Interpersonal and consultative skills - Seeks understanding, excellent listener Strong presentation and communication skills bility to collaborate across product, engineering, marketing and key stakeholders Detail-oriented and able to deliver at an elevated level of accuracy Experience working with agile development methodologies. Strong portfolio showcasing web application projects, detailing your role and process Strong portfolio of design projects Proven expertise in creating designs that work seamlessly across multiple devices and screen sizes Background in project management and research Familiarity with interaction design and information architecture Expert in Figm Some knowledge of HTML/CSS; JavaScript/React is a plus Problem-solving aptitude nalytical mind with a business acumen Effective communication skills and the ability to articulate design decisions and thought processes Special Requirements vailability for occasional work outside normal business hours. vailability for occasional travel. This is a Hybrid Opportunity, we are looking for candidates that can work 2-3 days a week. This job description is not intended to include an exhaustive list of all responsibilities and qualifications that may be associated with the job. Management reserves the right to add, subtract, or change the duties of the job at any time.