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Sr Manager, Prod Mgmt - Tech for Video & Smart Home Experience, Ring Home Experience

Job ID: 2913501 | Amazon.com Services LLC

We are seeking a Sr Manager, Prod Mgmt - Tech to drive the vision and roadmap for video and smart home experiences within the Ring app. In this role, you will define, execute, and deliver elegant customer experiences that help customers get the most out of their Ring devices and services. This role is inherently cross-functional - you will work closely with Product, Engineering, Program Management, Design, Finance, Marketing, Legal, Privacy, and PR to envision, develop, and launch innovative products and services.

A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful, technically complex consumer products and services.

Key job responsibilities

1. Lead the development of the product vision, strategy, and roadmaps for your product area, creating buy-in with stakeholders.
2. Lead, manage, and develop a team of Product Managers.
3. Work closely and collaboratively with Design and Product teams from partner organizations.
4. Collaborate with Engineering to develop detailed, crisp business requirements and user stories that can be used to create product specifications and architectures.
5. Manage prioritization and trade-offs between customer experience, time-to-market, profitability, and operational support load.
6. Manage execution of current products concurrently with planning future products, proactively resolving issues that may impede the team’s ability to meet strategic, financial, and technical goals.
7. Lead cross-functional work streams with teams including Product, Engineering, Program Management, Design, Finance, Marketing, Legal, Privacy, and PR to deliver features on time and in full.
8. Identify and track key performance indicators, work towards optimizing KPIs, and communicate progress effectively to senior leadership.

About the team

We are Ring. We believe distance shouldn’t separate us from what we care about. That’s why we are on a mission to keep people close to what’s important. As a company, we’re focused on helping our customers connect with the places, people, and things that matter most to them. Here, you’ll be part of a fast-paced team that is passionate about delivering innovative solutions to complex problems.

BASIC QUALIFICATIONS

• 6+ years of team management experience.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Bachelor's degree.
• Experience working on smart home app experiences.

PREFERRED QUALIFICATIONS

• Experience delivering consumer software products and services in a high growth environment.
• MBA.
• Experience working on video app experiences.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.