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Senior Technical Program Manager - Amazon Music, Amazon Music Subscriptions Team

Job ID: 2917273 | Amazon.com Services LLC

The Amazon Music Subscriptions Payments team is seeking a Senior Technical Program Manager. This team is responsible for making it easy and secure for Amazon Music customers to successfully pay for our premium service using their preferred payment method for as long as they want.

This is an exciting and challenging opportunity to drive full stack solutions including designing, implementation, and testing. If you're passionate about launching end-to-end features which directly impact the growth of business and working on various full stack technologies, this job would be a perfect fit for you. Payments workstreams include involuntary churn mitigation, fraud reduction, launch and acceleration of new payment methods for AMU, externally-managed payments such as iOS in-app purchase and Google Play Billing.

Key Job Responsibilities

The ideal candidate is interested in being part of a nimble team, passionate about innovating for customers, and has a track record of success in delivering new features and products. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. The role requires leaders with technical depth to guide the development process, and project management skills to ensure the proper solution is delivered to customers. The person has an attention to detail to deliver solutions that delight customers.

About the Team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

BASIC QUALIFICATIONS

1. 7+ years of working directly with engineering teams experience
2. 5+ years of technical product or program management experience
3. 3+ years of software development experience
4. 5+ years of technical program management working directly with software engineering teams experience
5. Experience managing programs across cross-functional teams, building processes and coordinating release schedules
6. Experience building and evaluating system-level technical design
7. Experience developing and executing/delivering product and technical roadmaps

PREFERRED QUALIFICATIONS

1. 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
2. Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.