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Title: User Experience Designer V
Location: Bellevue, WA (Hybrid 3 days in office (as needed))
Duration: 10 months contract with high possibility of an extension
Start Date: ASAP
Pay Range: $80-90/hr. W2

Job Description

The Client Delivery Experience Customer Experience Design Org is seeking a strategic, experienced UX writer who has a passion for content strategy. This role will span multiple design teams that create and manage customer-facing delivery experiences in the Client Shopping app.

In partnership with UX designers you’ll craft best-in-class e-commerce experiences that localize well across our diverse global audiences. You’ll work alongside researchers, product managers, engineers, and other cross-functional partners to create easy and joyful shopping experiences for Client customers.

Top 3 must-have hard skills

• Proficient in Figma
• B2C best practices regarding content
• Communicate effectively with cross functional teams/stakeholders

Key responsibilities:

• Write clearly, concise, and engaging UX content, with an emphasis on e-commerce best practices.
• Lead content strategy across highly complex, high-profile initiatives, formulating messaging syntax and structure.
• Be a force multiplier, scaling via partner education and documentation of UX writing best practices.
• Conduct comprehensive content audits to incisively assess current state and drive impact in key areas of the business.
• Use data-driven audience insights and internal feedback to test and iterate.

In addition to writing strings and formulating content strategies that drive results, you’ll create your own processes, frameworks, and documentation to help scale UX writing within the design team.

Candidate Requirements

• 7+ years of professional UX writing experience required.
• B2C experience preferred.
• E commerce highly preferred

Ability to meet and clearly/confidently communicate with stakeholders